Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Garrett Self

Portland,OR

Summary

Experienced in restaurant management within high-volume, fast-paced environments for over 4 years. Strong background in customer service spanning 8 years. Solid educational foundation in business operations and strong knowledge of human resources. Consistently strives to elevate service standards and enhance operational quality. Expertise lies in hiring top talent, providing effective coaching, implementing labor control measures, and ensuring stringent quality assurance. Recognized for ability to thrive under pressure and maintain unwavering dedication to achieving success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Tacobell
05.2022 - Current

Main dutys were restaffing and orientations, as well as training and follow ups. Main focus was retraining basic operations, crew retention, and hours of op. With a high foucus on labor laws, fire evacuation plans and other HR safety audits.


  • Daily recaps of sales, labor, speed and training reports
  • Providing high levels of customer service and upholding customer loyalty
  • Handling cash/deposits and management
  • Labor & sales forecasting
  • Oversite of a store with 30+ employees
  • Ensuring Food safety and standards are met
  • Providing timely feedback & coaching on company ops
  • Maintaining adequate staffing levels with turnover
  • Coaching and development of team members and managers
  • Overseeing daily business
  • Bookkeeping and filing

Restaurant Lead

Burgerville
07.2021 - 05.2022

My dutys included Thorough knowledge of products, farms and bakerys partnered with in the PNW. Detailed and organized weekly and monthly manager meeting to uphold standards.

  • Providing high levels of customer service and upholding customer loyalty
  • Bookkeeping and daily paperwork
  • Excel spreadsheet
  • Reading and understanding P&L statements
  • Ensuring sales growth/add ons
  • Overseeing daily business operations
  • Storytelling/customer narrative
  • Schedules and labor management
  • Cash handling and deposits
  • Hiring and orientations.

General Manager

Taco Bell
11.2017 - 07.2021

My roles at Tacobell have included working from a crew member all the way up to resturant manager. As a manager I've assisted in open new locations, staffing and orientations, as well as training and follow ups.

  • Providing high levels of customer service and upholding customer loyalty
  • Handling cash/deposits and management
  • Labor & sales forecasting
  • Oversite of a store with 20+ employees
  • Ensuring Food safety and standards are met
  • Providing timely feedback & coaching on company ops
  • Maintaining adequate staffing levels with turnover
  • Coaching and development of team members and managers
  • Overseeing daily business operations
  • Approving payroll
  • Bookkeeping and filing.

Education

General Studies

Naya ECA
Portland, OR
06.2016

Skills

  • Strong leadership Abilities
  • Multitasking
  • Fast and efficient
  • Time management
  • People management
  • Cash management
  • Proactive
  • Social and relatable

Certification

Servsafe- highly accredited, In depth food safety training

Timeline

General Manager

Tacobell
05.2022 - Current

Restaurant Lead

Burgerville
07.2021 - 05.2022

General Manager

Taco Bell
11.2017 - 07.2021

General Studies

Naya ECA
Garrett Self