Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Garrett Sheets

Roanoke,VA

Summary

Hardworking and ready to learn, with proven customer service and hospitality skills. Enthusiastic team member with outstanding teamwork abilities. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Always ready to learn and improve.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Jaybird Tavern
Roanoke, VA
07.2024 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .

Expo

Cast Plates and Pints
Roanoke, VA
11.2023 - 07.2024
  • Made sure food leaving the kitchen was made correctly and in a timely fashion.
  • Ran food from the kitchen to all the tables.
  • Kept the kitchen space clean, as well as the tables and floor.
  • Correctly identified food items that belong to certain ticket.

Restaurant Waiter, Expo, Host

Brambleton Deli & Bbq
Roanoke, VA
06.2023 - 11.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.

Host, Busser, Expo

Rebel Taco
Aldie, VA
09.2022 - 05.2023
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.

Education

High School Diploma -

Patrick Henry High School
Roanoke, VA
06-2024

Skills

  • Food service promotion
  • Personal hygiene
  • Soft drink service
  • Food hygiene
  • Food inspection
  • Menu item recommendation
  • High-volume dining
  • Special dietary requirements
  • Plate presentation
  • POS operation
  • Hospitality and accommodation
  • Salesmanship
  • Accurate money handling
  • Positive and professional
  • Meal recommendations
  • Vital sign assessment
  • Critical decision-making skills
  • Field patient assessments
  • Medical data acquisition
  • Bleeding control
  • Resuscitation
  • Respiratory assessment

Certification

  • Nationally certified EMT

Languages

Spanish
Limited

Timeline

Restaurant Waiter

Jaybird Tavern
07.2024 - Current

Expo

Cast Plates and Pints
11.2023 - 07.2024

Restaurant Waiter, Expo, Host

Brambleton Deli & Bbq
06.2023 - 11.2023

Host, Busser, Expo

Rebel Taco
09.2022 - 05.2023

High School Diploma -

Patrick Henry High School

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Garrett Sheets