Garrett Stacy
San Antonio,TX
Summary
Goal-oriented manager with distinguished experience in HealthCare, Business Development, and sales industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Skills
- Competitor Research
- Leadership
- Operational Records Review
- Budgeting and Expenditures
- Revenue Projections
- Client Needs Assessment
- CRM Software
- Project Management
- Business Development
- Quote and Proposal Management
- Sales Quota Management
- Community Healthcare Programming
Overview
18
18
years of professional experience
Work History
Advisor
Arrow Senior Living Advisors
San Antonio, TX
2023.07 - Current
- Identified issues, analyzed information and provided solutions to healthcare and residential decisions.
- Collected data on Senior Living organizations in order to deliver accurate information to clients.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Aligned closely with business owners and employees to gather information and gain operational insight.
Vice President
HealthPRO Heritage, National
08.2021 - 07.2023
- Grew business by 3.15M through complex sales in medical management and deliverable services
- Developed and implemented Master Service agreement for organization that streamlined enterprise sales initiatives
- Critical evaluation of business opportunities and identification of potential targets for expansion
- Communicated with C-Suite to determine value while delivering crafted pitch to each member of complex sale
- Projected pipeline opportunities and managed through sales cycle in order to continue growth
- Collaborated with professional team to analyze competition, improve value proposition, and grow strategic approach toward growth of company
- Assisted with move toward operation and business development synergy to improve profitability and ramp up times
- Improved payer mix to Pediatric clinics including outreach to medical providers, military installations, schools, and public entities
- Coordinated, planned and executed leadership summit, open houses, and ribbon cutting bringing in public officials for maximum visibility.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Established performance goals for department and provided methods for reaching milestones.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Rehabilitation Director
HealthPRO Heritage
09.2019 - 09.2021
- Provides comprehensive assessment and treatment of patients in out-patient orthopedic and geriatric setting
- Instrumental in expansion from 1 to 11 rehabilitation practices in geographically diverse areas within major metropolitan city requiring coordination of and relationship with executive directors, building client loads, collaboration with multidisciplinary teams
- Supervised 3 Physical Therapist and 2 Occupational Therapists in their remote settings while maintaining own caseload
- Educate residents at Senior Living communities on Health and Wellness topics
- Identify community partners for healthcare, strategic planning with corporate business development team, and solidifying contracts to deliver healthcare solutions
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Built relationships with customers and community to establish long-term business growth.
- Drove company branding efforts to increase market presence and brand recognition.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
Staff Physical Therapist
HealthPRO-Heritage
02.2019 - 06.2019
- Provide comprehensive functional examinations and triage patents
- Multidisciplinary utilization approach to managing current health status of patient
- Provides detailed assessment for return to home or continued care with long term health facility
- Maintain evaluation, treatment and documentation standards with company standards
- Supervise and standardize care of up to four physical therapy assistants
- Orient residents to program services and treatment procedures in acute rehabilitation, long term health, outpatient, and memory care
- Instruct residents and family/other caregiver about exercise programs and therapeutic procedures to be continued by resident at home following treatment
- Active participant in quality improvement and promotion of services through formal and informal interactions with community
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
Staff Physical Therapist
The Jackson Clinics
01.2017 - 01.2018
- Provided skilled Physical Therapy in outpatient orthopedic setting
- Coordinated medical care through interdisciplinary approach
- Managed personal purchases of medical equipment and trained patient on appropriate use
- Performed work hardening evaluation and program development
- Supervised 6 staff members in insurance reimbursement and exercise reimbursement
Fellow
The Mission Continues
01.2013 - 10.2013
- Developed social media outreach in order to broaden awareness of services offered
- Collaborated with fellow Veteran organizations to provide information about TRR services
- Assisted with coordination and planning of Warrior Camp resulting in 100% survival rate of participants
- Conducted follow up interviews with participants of Warrior Camp
- Connected Warriors with resources in community post-participation
- Maintained high levels of confidentiality to protect data quality and project research.
- Networked and built strong presence with peers to facilitate professional relationships.
Clinic Manager
White House Medical Unit
11.2010 - 11.2012
- Provided urgent and emergency care to staff and senior government officials under supervision of medical doctor
- Processed electronic medical referrals
- Coordinated with Level 1 trauma centers and ambulance transport services
- Managed care for 30 patients daily, as well as specialty provider visits
- Surveyed foreign hospitals as contingency planning for traveling diplomats of America
- Served as chief medical logistics purchase agent and distributor for 3 clinics
- Supervised 3 medical technicians, 2 doctors, and various medical specialty staff
- Hired, trained and supervised employees to maintain team of high performers.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Organized and planned meetings with high-level political appointees and elected officials.
Executive Assistant
Walter Reed Army Medical Center
01.2010 - 11.2010
- Produced accurate and detailed reports to hospital executives on manning, readiness, and requests from VIPs
- Quantified information from restricted online resources and presented to leaders as liaison to executive office
- Responsible for accounting and strength management of over 1,700 Soldiers assigned to hospital.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
Healthcare Human Resources Manager
US Army
01.2009 - 01.2010
- Responsible for paperwork related to pay, promotion, evaluations, awards, strength management and accountability reports
- Served as Unit Victim Advocate for sexual assault victims
- Restructured entire manning report for company of 670 personnel
- Directly supervised 7 soldiers performing diverse jobs
Combat Medic
US Army
, Multinational
2006.02 - 2009.02
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Conducted realistic training scenarios to prepare medical team members and provide realistic battle or mass-casualty scenarios.
- Performed crucial lifesaving interventions in combat situations.
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Researched, fielded, and operationalized 3 medics as junior enlisted soldier into battlefield operations resulting in 100% survival of battalion.
Education
Doctor of Physical Therapy -
South College
Knoxville, TN2017
Bachelor of Science - Health Science
American Military University
Charles Town, WV2013
Accomplishments
- Cardiopulmonary Resuscitation - Current
- Miller Heiman Sales Workshop: Strategic Selling - 2021
- Joint Meritorious Service Medal; Presidential Service Medal; 2012
- Sexual Assault and Prevention Advocate - 2010
- Emergency Medical Technician - 2006
Affiliations
Boy Scouts of America
Parent Teacher Association, Texas
Timeline
Advisor
Arrow Senior Living Advisors
2023.07 - Current
Vice President
HealthPRO Heritage, National
08.2021 - 07.2023
Rehabilitation Director
HealthPRO Heritage
09.2019 - 09.2021
Staff Physical Therapist
HealthPRO-Heritage
02.2019 - 06.2019
Staff Physical Therapist
The Jackson Clinics
01.2017 - 01.2018
Fellow
The Mission Continues
01.2013 - 10.2013
Clinic Manager
White House Medical Unit
11.2010 - 11.2012
Executive Assistant
Walter Reed Army Medical Center
01.2010 - 11.2010
Healthcare Human Resources Manager
US Army
01.2009 - 01.2010
Combat Medic
US Army
2006.02 - 2009.02
Doctor of Physical Therapy -
South College
Bachelor of Science - Health Science
American Military University
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