Garrett Stanley
Palm Harbor,FL
Summary
Driven and highly adaptable to any new situation that might be encountered. As well as being very attentive to customer/client needs. Talented at adapting to stressful and complicated situations. While also being able to remain task-oriented. Able to answer complicated/detailed questions, offering direct and constructive input, while also having a desire to learn and develop myself at every opportunity. Can deliver a dynamic array of services, all while building and maintaining positive relationships with my fellow coworkers and clients/customers. Extremely resourceful and goal-oriented, with the ability to meet any requirement or quota. With six years of additional education and over 10 years of hands-on experience in various professional and leadership roles. I can bring my experience and drive to your company and my future team.
Overview
12
12
years of professional experience
Work History
Management Assistant
Enterprise Rent-A-Car
Tarpon Springs, FL
07.2022 - Current
- Assisted in developing marketing campaigns aimed at increasing brand recognition.
- Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
- Coordinated office activities such as ordering supplies, managing mail distribution, scheduling repairs.
- Maintained contact lists, prepared presentation materials, and tracked expenses.
- Reviewed employee performance reviews prior to final approval by upper management.
- Developed project plans by coordinating tasks among various departments.
- Monitored progress on projects and identified potential issues or delays before they occurred.
- Managed new hire trainings and on-boarding to educated employees on company policies and procedures.
Retirement Specialist
American Senior Benefits
Tampa, FL
04.2022 - 07.2022
- Licensed in the state of Florida in life and health insurance (0215).
- Counseled clients on financial matters and provided recommendations on investment opportunities, products, and services based on client needs and asset availability.
- Work with other agents to better understand certain tasks in order to help the client as best as possible.
- Managed client portfolios to maximize returns and maintain risk tolerances.
- Recommended strategies to clients to help achieve financial goals.
- Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
- Maintained strong relationships with my former clients.
Assistant Supervisor
United Postal Service, UPS
Stillwater, OK
05.2019 - 04.2022
- Handled payment processing and provided customers with receipts, proper bills, and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Confirmed transactional data by verifying name and payment information, and clearly communicating costs and fees to patrons.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Greeted customers, answered general questions, and directed them to appropriate locations.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
- Complied with company policies, as well as federal and local requirements, to maintain team and public safety.
- Handled and audited all packages containing hazardous materials.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
Landscape Foreman
3G Landscaping
Stillwater, OK
05.2021 - 08.2021
- Operated landscaping equipment to maintain grounds and remove trees.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Installed automated sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Cashier Team Lead/Customer Service Manager
Academy Sports + Outdoors
Stillwater, OK
11.2017 - 05.2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints and concerns.
- promptly met and enforce the quota for credit card sales in my department.
Landscape Foreman
Symmetry Land Services
Tulsa, OK
05.2017 - 09.2017
- Met with clients to discuss landscaping project process and deliver details regarding completion and proper plant care.
- Inspected malfunctioning equipment and troubleshot issues, returning tools to operation.
- Delegated tasks to landscaping crews and supervised completion.
- Monitored job site safety and work quality of landscaping projects.
- Organized and completed full day of jobsites.
Firefighter Intern/EMT-Basic
Fire Department Of Guymon
Guymon, OK
09.2015 - 05.2017
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
- Observed strict safety protocols to maintain personal and coworker safety.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Server/Bar Back
Freddies Steak House
Sapulpa, OK
10.2012 - 08.2015
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Calculated charges, issued table checks and collected payments from customers.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education
Bachelor of Science - Human Nutrition
Oklahoma State University
Stillwater, OK12.2021
Associate of Science - Fire Protection And Safety
Oklahoma Panhandle State University
Goodwell, OK05.2017
High School Diploma -
Sapulpa High School
Sapulpa, OK05.2015
Skills
- Verbal and Written Communication
- Conflict Management
- Organization and Efficiency
- Critical Thinking
- Deadline-Oriented
- Relationship Building
- Enthusiastic team player
- Microsoft Office expertise
Timeline
Management Assistant
Enterprise Rent-A-Car
07.2022 - Current
Retirement Specialist
American Senior Benefits
04.2022 - 07.2022
Landscape Foreman
3G Landscaping
05.2021 - 08.2021
Assistant Supervisor
United Postal Service, UPS
05.2019 - 04.2022
Cashier Team Lead/Customer Service Manager
Academy Sports + Outdoors
11.2017 - 05.2019
Landscape Foreman
Symmetry Land Services
05.2017 - 09.2017
Firefighter Intern/EMT-Basic
Fire Department Of Guymon
09.2015 - 05.2017
Server/Bar Back
Freddies Steak House
10.2012 - 08.2015
Bachelor of Science - Human Nutrition
Oklahoma State University
Associate of Science - Fire Protection And Safety
Oklahoma Panhandle State University
High School Diploma -
Sapulpa High School
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