Garrett Volner
Springfield,MO
Summary
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Results-focused Supervisor offering successful background leading team members. Successful at engaging with staff by discussing performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Freddy's Frozen Custard And Steakburgers
02.2018 - 10.2020
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Guide customers through the ordering process.
- Make and prepare custard and other frozen items.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Supervisor
Freddy's Frozen Custard & Steakburgers
10.2020 - 08.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Interviewed, hired and trained new employees for production positions.
- Ensure all preparation work is completed before opening the store.
- Ensure store is clean, and shut down for the night as well as handle all income for the day.
Patient Transporter
Cox Health
08.2021 - Current
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Analyzed patients' medical conditions to identify proper mode of transport.
- Assisted patients in moving out of beds, wheelchairs, or stretchers
- Provided physical support to patients through diverse types of mobility assistance.
- Comforted patients and families by offering support and encouragement.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
Surgical Technician
Ozarks Technical Community College
Springfield, MO05.2024
High School Diploma -
Kickapoo High School
Springfield, MO05.2020
Skills
- Quick learner
- Active listener
- Hard work ethic
- Eager to learn
- Detail oriented
- Organized and efficient
- Ability to work well with all levels of colleagues
- Ability to work well with little supervision
Certification
Basic Life Support Provider.
Timeline
Patient Transporter
Cox Health
08.2021 - Current
Supervisor
Freddy's Frozen Custard & Steakburgers
10.2020 - 08.2021
Team Member
Freddy's Frozen Custard And Steakburgers
02.2018 - 10.2020
Surgical Technician
Ozarks Technical Community College
High School Diploma -
Kickapoo High School
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