Agile and adaptable key carrier and department coordinator with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Hi, I’m
Garrett Walker
Assistant Manager
Richmond,VA
Summary
Overview
9
years of professional experience
8
years of post-secondary education
1
Language
Work History
MarshallsHenrico, VA
Assistant Manager of Operations
03.2024 - Current
Job overview
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
- Demonstrated exceptional leadership qualities by motivating team members towards shared objectives while maintaining high morale levels among staff.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Collaborated with management to implement new initiatives aimed at improving overall store performance.
MarshallsVirginia Beach, VA
Key Carrier/Coordinator
09.2023 - 02.2024
Job overview
- Improves customer service by projecting friendly and knowledgeable attitude.
- Effectively allocates tasks during high-traffic times to keep operations running smoothly and employees focused.
- Decreases inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Implements daily operating procedures to keep store clean, adequately stocked, and well-organized.
The TJX CompaniesBeckley, WV
Key Carrier/Coordinator
06.2022 - 08.2023
Job overview
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with management and coordinators to uphold company values.
- Assisted in the oversight of store's daily functions.
Concord UniversityAthens, WV
Instructor
01.2019 - 05.2023
Job overview
- Communicated regularly with students via email, announcements, and in-person discussion.
- Planned and monitored implementation of technology-based learning programs.
- Worked closely with instructional designer, administration, and department to prepare online materials, content, and tools to facilitate learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Dollar GeneralDaniels, WV
Keyholder
02.2019 - 09.2019
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Trained new employees on customer service, money handling and organizing strategies.
- Solved customer challenges by offering relevant products and services.
Necco, LLC. South Point, OH
Foster Care Case Manager
07.2017 - 10.2018
Job overview
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Created and updated systems of organization for case service plans and court reports.
- Maintained open line of communication between children, foster parents, bio-parents, and county workers.
- Provided in-home training and support to foster parents.
Marshall UniversityHuntington, WV
Graduate Assistant
01.2016 - 05.2017
Job overview
- Coordinated with faculty members to develop course syllabi and materials.
- Administered coursework, graded assignments and provided constructive feedback.
- Devised and implemented strategies for engaging students in class discussions.
- Monitored student progress to identify weaknesses and provide recommendations for improvement.
Education
Webster UniversitySt Louis, MO
Master of Arts from Public Relations
08.2020 - 12.2022
University Overview
Marshall UniversityHuntington, WV
Master of Arts from Communication Studies
08.2015 - 05.2017
University Overview
Marshall UniversityHuntington, WV
Bachelor of Arts from Spanish
08.2011 - 05.2015
University Overview
Skills
Interpersonal communication
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Quote
Judge a man by his questions rather than his answers.
Accomplishments
Accomplishments
- Supervised team of 65 staff members.
Timeline
Assistant Manager of Operations
Marshalls
03.2024 - Current
Key Carrier/Coordinator
Marshalls
09.2023 - 02.2024
Key Carrier/Coordinator
The TJX Companies
06.2022 - 08.2023
Webster University
Master of Arts from Public Relations
08.2020 - 12.2022
Keyholder
Dollar General
02.2019 - 09.2019
Instructor
Concord University
01.2019 - 05.2023
Foster Care Case Manager
Necco, LLC.
07.2017 - 10.2018
Graduate Assistant
Marshall University
01.2016 - 05.2017
Marshall University
Master of Arts from Communication Studies
08.2015 - 05.2017
Marshall University
Bachelor of Arts from Spanish
08.2011 - 05.2015
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