Garrett Weaver
Columbus,MS
Summary
Proven leader at Waters Truck and Tire, adept in team supervision and site safety coordination, excelled in driving customer satisfaction and exceeding sales targets. Leveraged critical thinking and client relation skills to foster trust and loyalty, achieving high operational efficiency and safety standards. Demonstrated expertise in Microsoft 360 Applications and sales analysis, consistently meeting ambitious goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Site Supervisor
Waters Truck and Tire
05.2010 - Current
- Train new team members on site policies and procedures.
- Create computer generated repair orders to maintain records and logs of work performed and parts used.
- Quickly source parts needed for repairs and create computer generated parts orders to order parts and prevent delays.
- Calculate costs of materials and labor to prepare detailed repair estimates.
- Oversee personnel safety and efforts at work site.
- Develop work schedules for team members to maximize shift coverage.
- Coordinate and provide clear communication to all employees regarding goals, expectations, and individual responsibilities to ensure seamless communication throughout the entire service process to meet customers' timelines.
- Educate customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintain high customer satisfaction standards to meet or exceed targets.
- Manage multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conduct thorough vehicle inspections to identify needed maintenance/repairs, recommending appropriate services to customers and thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Consistently meet or exceed monthly sales targets by upselling relevant products/services when appropriate.
- Conduct regular competitor analysis to identify market gaps or emerging opportunities for new product offerings, maintaining the company's competitive edge within the commercial transportation sector; while also auditing inventory to identify slow-moving items to optimize storage space usage and reducing carrying costs.
- Foster a positive work environment that encourages open communication between employees of all levels.
- Report any process and equipment problems to maintenance staff to schedule repairs.
Mechanic
Waters Truck and Tire
05.2006 - 05.2010
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Enhanced vehicle longevity by performing preventative maintenance oil changes, replacing and balancing tires, brake parts, and testing and replacing batteries.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
Education
Bachelor of Science - Business Administration And Management
Mississippi University For Women
Columbus, MS12.2013
Skills
- Team Supervision
- Site Safety and Coordination
- All Microsoft 360 Applications
- Critical Thinking and Problem-solving abilities
- Customer Service and Client Relation Skills
- Motivational Skills
- Multitasking and Organization
- Sales Analysis
- Sales Process
Certification
- Certified Forklift Operator, Waters Truck and Tire
Timeline
Site Supervisor
Waters Truck and Tire
05.2010 - Current
Mechanic
Waters Truck and Tire
05.2006 - 05.2010
Bachelor of Science - Business Administration And Management
Mississippi University For Women
Similar Profiles
Adam BellAdam Bell
Sales Manager/Manager at NBI Truck Tire and ServiceSales Manager/Manager at NBI Truck Tire and Service
Ryan TrimmerRyan Trimmer
Service Technician/ Warehouse Management/ Box Truck Driver at Service Tire Truck CentersService Technician/ Warehouse Management/ Box Truck Driver at Service Tire Truck Centers
Joel OrtizJoel Ortiz
Tire Technician, Powder Coating, Tire Builder, at Comercial truck and tire servicesTire Technician, Powder Coating, Tire Builder, at Comercial truck and tire services
Jailan ErvinJailan Ervin
Production Team Leader at Motherson Automotive Technologies & EngineeringProduction Team Leader at Motherson Automotive Technologies & Engineering
Tyvarion ToliverTyvarion Toliver
Assistant Store Manager at Family DollarAssistant Store Manager at Family Dollar