Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Garrick Bassett

Summary

  • Dedicated, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
  • Outside sales specialist with strength in negotiations, custom application development and customer service. Excellent interpersonal and time management skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Salesperson

Whipps Inc.
06.2019 - Current
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offer all customers top-notch, personal service to create cost effective solutions to their needs.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Implemented ongoing feedback loops between the sales department and senior leadership in order to facilitate organizational growth opportunities based on real-time results from front-line employees.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Generated new leads through networking and attending industry events.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.

Fabrication Welder

Whipps Inc.
06.2012 - 06.2019
  • Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
  • Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.
  • Reviewed blueprints and schematics to ensure accurate fabrication according to design specifications.
  • Contributed to the successful completion of large-scale projects by efficiently collaborating with multidisciplinary teams.
  • Implemented innovative solutions for complex fabrication challenges, resulting in increased efficiency without sacrificing quality.
  • Mentored junior welders on best practices, fostering a culture of continuous improvement within the team environment.
  • Expanded skill set by participating in ongoing professional development opportunities, including workshops and seminars.
  • Tested strength and quality of welds using tension, bend and penetration tests.

Extrusion Operator

Judd Wire
07.2010 - 06.2012
  • Set up and operated extrusion machines to derive plastic compounds.
  • Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
  • Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
  • Participated in quality control audits, implementing corrective actions when necessary to maintain high-quality standards.
  • Maintained a clean and organized work environment, reinforcing safety guidelines to minimize accidents.
  • Operated multiple extrusion lines to extrude various tubes, wires, and structural shapes used in manufacturing of automotive and aerospace products.

Education

High School Diploma -

Montachusett Regional Vocational Technical School
Fitchburg, MA
05.2010

Skills

  • Relationship Building
  • Customer Engagement
  • Sales strategy development
  • Cross-selling products and services
  • Sales software proficiency
  • Territory Management
  • Product and service knowledge
  • Complex Problem-Solving

Accomplishments

  • In 2022 I received a board of directors award for setting a new yearly sales record of $10.2m
  • The two years leading up to my promotion as a sales associate, I was one of three welder/fabricators assigned to the "heavy fab" department. This department was in charge manufacturing our most complex equipment.
  • From 2020 to present, I have been the traveling face of Whipps Inc. It has been my responsibility to attend multiple trade shows every year to develop customer relationships and maintain relationships with our nation-wide network of sales representatives. Its been my responsibility to host classes and visit with engineering firms across the country.
  • In 2010 a reached the rank of Eagle Scout

Timeline

Salesperson

Whipps Inc.
06.2019 - Current

Fabrication Welder

Whipps Inc.
06.2012 - 06.2019

Extrusion Operator

Judd Wire
07.2010 - 06.2012

High School Diploma -

Montachusett Regional Vocational Technical School

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Garrick Bassett