Summary
Overview
Work History
Education
Skills
Languages
Certification
Professional References
Personal Reference.
Timeline
Generic

Guillermo Arriola

Laurence Harbor,NJ

Summary

Bilingual Operations Supervisor with a background in inventory control, domestics and international shipping and receiving of Chemicals, Pharmaceuticals, and Automotive coating materials, with a clear knowledge of FDA regulations and requirements for regulated products. Offering 12+ years of expertise in leading , supervising and training more than 40 employees at a time working in a large warehouse. Knowledgeable in new employee training and safety procedures and successful in meticulously managing logistics, planning employee schedules and communicating with other departments to ensure smooth business operations. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Logistics Operations Supervisor

GXO Logistics / BASF Corp
02.2018 - Current
  • Reduced order processing times through effective coordination of team members and resources.
  • Organized training programs for staff members to enhance their skills in logistics management concepts and practices.
  • Developed and implemented contingency plans to address safety concerns.
  • Improved customer satisfaction levels by ensuring timely delivery of products and resolving shipment issues promptly.
  • Increased operational performance, implementing cost-saving measures in logistics processes.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Directed shipping and receiving of wide range of products daily.
  • Enforced team adherence to safety regulations and protocols.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Managed a team of logistics professionals to ensure seamless coordination between departments and vendors.
  • Mentored and developed staff, fostering a positive work environment that encouraged growth and collaboration.
  • Maintained safety compliance, adhering to regulations and conducting regular inspections of facilities and equipment.
  • Optimized warehouse layout for better space utilization, leading to improved productivity levels.
  • Implemented process improvements that resulted in reduced lead times for order fulfillment and delivery.
  • Collaborated with cross-functional teams to streamline workflows, improve communication channels, and increase overall efficiency within the organization.

Warehouse Lead

GXO Logistics / XPO Logistics - BASF Corp.
11.2016 - 02.2018
  • Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
  • Streamlined order processing for faster turnaround times and increased customer satisfaction.
  • Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
  • Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
  • Implemented quality control measures to ensure products met company standards before shipment to customers.
  • Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
  • Contributed to continuous improvement initiatives within the organization by suggesting process improvements based on data analysis and firsthand experience.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
  • Oversaw daily operations and shipping and handling processes.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Maintained top performance standards while working in hot warehouse environment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Maintained store assets with effective loss prevention strategies.

Inventory Specialist

GXO Logistics / XPO Logistics - BASF Corp
04.2015 - 11.2016
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Sorted and delivered materials to different work areas and staff.
  • Conducted research to address shipping errors and packaging mistakes.

PIT Operator

GXO Logistics / XPO Logistics - BASF Corp
03.2012 - 11.2016
  • Operated heavy machinery proficiently, resulting in faster loading and unloading times.
  • Maintained a clean and safe working environment through consistent housekeeping practices.
  • Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
  • Complied with all regulatory requirements, minimizing company risk exposure and potential fines.
  • Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
  • Collaborated with cross-functional teams to facilitate seamless project execution from start to finish.
  • Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Served as an integral member of the safety committee, identifying potential hazards and implementing corrective measures promptly.
  • Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.

Delivery Driver

Avis
01.2008 - 02.2012
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Education

High School Diploma -

Elizabeth High School
Elizabeth, NJ

Skills

  • Inventory Control
  • Customer Service
  • Time Management
  • Cross-functional Collaboration
  • Team Leadership
  • Process Improvement
  • Conflict Resolution
  • Staff Training
  • Warehouse Management
  • Decision Making
  • Safety Compliance
  • Project Management
  • Problem Solving
  • Cost Reduction Strategies
  • Effective Communication
  • Order Processing
  • Adaptability
  • Resource Allocation
  • Distribution Management
  • Shipping Documentation
  • Customs Compliance
  • Transportation Management Systems
  • Logistics Management
  • Warehouse Safety
  • Supplies Inventory
  • Warehouse Operations
  • Proficient in SAP, Fieldglass, Kronos, Intelex, Microsoft Office, Excel , Share Point, Word , PDF, Teams,
  • Shipping and Receiving
  • Work Delegation
  • Continuous Improvement
  • Team Management
  • Safety Procedures
  • Employee Counseling
  • Schedule Coordination
  • Performance Assessment
  • Assignment Delegation
  • Sound Judgment
  • Personnel Management
  • Records Maintenance
  • Attention to Detail
  • Material Handling and Moving
  • Loading and Unloading
  • Work Planning and Prioritization

Languages

English
Native or Bilingual
Spanish
Full Professional

Certification

GMP

IATA

IMDG

CROWN's Operator Train-the-Trainer / OSHA regulation 1910.178 certified.

CPR /AED / Adult First Aid

Bloodborne Pathogens-BL-r.21 certified

Professional References

Mark Burch - GXO Logistics - General Manager

Tel : 609-619-1274

Anthony Santamaria - GXO Logistics -Operations Manager

Tel : 732-395-0845

Personal Reference.

Sergio Acosta -  Family Friend.

Tel. 908-482-0761

Timeline

Logistics Operations Supervisor

GXO Logistics / BASF Corp
02.2018 - Current

Warehouse Lead

GXO Logistics / XPO Logistics - BASF Corp.
11.2016 - 02.2018

Inventory Specialist

GXO Logistics / XPO Logistics - BASF Corp
04.2015 - 11.2016

PIT Operator

GXO Logistics / XPO Logistics - BASF Corp
03.2012 - 11.2016

Delivery Driver

Avis
01.2008 - 02.2012

High School Diploma -

Elizabeth High School

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Guillermo Arriola