Garrison F. Orbe
Houston,TX
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Reliable employee seeking employment. Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
Work History
Outside Service Attendant
River Oaks Country Club
11.2016 - 03.2020
- Member relations: greeting members/guests upon their arrival at the club
- Operation of bag storage and set-up practice facility operations
- Preparation/operation 80+ carts per course including but not limited to bringing carts to cart staging area outside of Golf Shop, pressure washing carts upon returning to cart barn and connecting to power supply
- Maintain staging area, driving range, and practice area set-up as well as loading and unloading golf bags in/out of vehicles
Lead Sales Supervisor
24 Hour Fitness
06.2019 - 03.2020
- Tour potential members through the club and describe the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals
- Ensures all guests are registered through the digital kiosk
- Effectively and professionally enrolled guests using Company sales techniques and protocol
- Communicated membership and fitness offers in a clear and concise manner using Company provided presentation tools
- Adhered to specific Membership Agreement Procedures (MAP) when enrolling members and guests.
- Effectively coached team members to reach weekly and monthly sales goals.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Team Lead
HEB
03.2019 - 01.2021
- Responsible for reviewing submitted orders and contacting Customers regarding order selection as needed
- Primary point of contact for customer service and order review by selecting eCommerce online orders and packaging them in accordance with Standard
- Operating Procedure
- Ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris
- Loads, unloads, and moves heavy, bulky products to support eCommerce order selection
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Technician
DISH
02.2021 - 01.2023
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations.
- Set up and performed test activities.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Education
No Degree - Sports Medicine
Bethany College
Lindsborg, KSPharmacy Technician -
Altierus Career College
Houston, TX01.2023
High School Diploma -
Bellaire High School
Bellaire, TX06.2018
Skills
- Quick loading and unloading, ability to lift heavy loads, physical stamina and
- Strength, multitasking skills, and quick problem solving skills
- Staff Training
- Document Preparation
- Team Training
- Health and Safety Regulations
- System Tests
- Complex Repairs
- Equipment Safety
- Power Tools and Equipment
- Troubleshooting and Diagnostics
Accomplishments
- Achieved $100,000 in total revenue for Dish network in under 10 months with accuracy and efficiency.
Timeline
Technician
DISH
02.2021 - 01.2023
Lead Sales Supervisor
24 Hour Fitness
06.2019 - 03.2020
Team Lead
HEB
03.2019 - 01.2021
Outside Service Attendant
River Oaks Country Club
11.2016 - 03.2020
No Degree - Sports Medicine
Bethany College
Pharmacy Technician -
Altierus Career College
High School Diploma -
Bellaire High School
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