Garry Ashe
RALEIGH,NC
Summary
Customer-focused Cable Installation Technician dedicated to delivering highest quality digital communications. Responsible and reliable individual experienced in working with live-wire connections through telephone and data lines. Communications expert with 20 years of experience working in cable industry. Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Cable Installation Technician
PCM Communications
10.2023 - Current
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Installed and configured new devices and system components.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Worked closely with network administrators and server engineers to deliver quality service.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Cable Installation Technician
Mold Cable
04.2021 - 10.2023
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Installed and configured new devices and system components.
- Worked closely with network administrators and server engineers to deliver quality service.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
Education
High School Diploma -
Creswell High School
Creswell, NC06.1988
Skills
- Equipment Calibration
- Service Calls
- Installing equipment
- Customer Service
- System Configuration
- Network Troubleshooting
- Troubleshooting abilities
Timeline
Cable Installation Technician
PCM Communications
10.2023 - Current
Cable Installation Technician
Mold Cable
04.2021 - 10.2023
High School Diploma -
Creswell High School
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