Garry Blocker

Responsibilities include oversight of Nye County Jail Food Service and Satellite unit in Tonopah NV. I ordered all foodstuffs and ensured that client maintained contract food compliance in storage, food prep, serving of all meals. Maintain a 5 week supply of inventory. Audited and reconciled all operating reports to meet contract compliance as well as Nakimoto and I.C.E regulations and sanitation. Weekly P/L and all other food related issues. Ensured that the four county food service employees were trained and complied with all corporate as well as county, state, federal guidelines per contract. followed and maintain

• Managed budget implementations, employee evaluations and contract details.
• Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
• Provided the offsite food service for the facility during the complete shut down and renovation of the kitchen by utilizing the Preferred meal heat and serve system in an offsite warehouse. Then continuing with the renovation of the facility laundry. I also was overseeing the MATS Rehabilitation Center in Central Albuquerque.
• Was responsible for 21 employees in 3 facilities.

• Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Generated financial and operational reports to assist management with business strategy.
• Introduced cost-saving initiatives to reduce losses and increase profit margin.
• Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Coordinated with other district managers to actualize performance improvement strategies.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Supervised 9 locations to enforce high-quality standards of operation.
• Oversight of units in Kentucky, Tennessee and Alabama

• Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
• Attracted, retained and developed top talent to enhance team performance.
• Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
• Monitored resource utilization, expenses and payroll to inform profitability management and decision-making.
• Defined revenue and sales targets and motivated staff to exceed expectations.
• Cultivated culture of open communication, collaboration and shared accountability for business success.
• Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
• Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
• Recognized and rewarded performance to motivate continued success.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established a Serv Safe Food Handler training program for incarcerated residents.