Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garry Hess

Cedar Falls,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

39
39
years of professional experience

Work History

Appraisal Management Coordinator

Lincoln Savings Bank
01.2013 - 10.2023

Acted as Liaison between appraisers and mortgage origination staff.


Recruited appraisers to perform appraisals in a high quality and timely matter.

Continually updated appraiser records(license status, E&O insurance, etc.).


Used computer software (Microsoft Office) to track appraiser performance, billing, etc.


Submitted appraiser bills to Accounts Payable.


Used third party vendor software to track orders.


Processed appraisals from the appraisers and checked for errors.


Delivered appraisals to the mortgage department.

Real Estate Sales Agent

Fusion Realtors
01.2010 - 12.2012
  • Advertised client properties through websites, social media, and real estate guides.
  • Scheduled showings and tours for potential new clients and properties.
  • Assisted in the preparation of legal documents, such as purchase agreements and lease contracts, ensuring accurate representation of client interests.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Negotiated, facilitated, and managed real estate transactions.
  • Assisted clients in navigating the complex process of buying or selling properties, ensuring smooth transactions.
  • Prepared and presented contracts and other legal documents to clients.
  • Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
  • Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
  • Attended industry conferences and workshops to stay informed about current real estate trends and best practices.
  • Successfully closed numerous deals by effectively addressing client concerns and resolving issues promptly during negotiations.

Printing Press Operator - Floater

Professional Office Services Inc.
08.1984 - 12.2012
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Set up and operated printing press machines.
  • Maintained register during make-ready and productions processes.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.

Certified Residential Appraiser

Priority Real Estate Services
04.2003 - 10.2009
  • Enhanced appraisal accuracy by consistently researching and analyzing market trends for residential properties.
  • Improved turnaround time for appraisals by efficiently managing workload and prioritizing assignments.
  • Collaborated with real estate agents, lenders, and underwriters to ensure a seamless transaction process for all parties involved.
  • Maintained up-to-date knowledge of industry regulations and standards to provide accurate evaluations in compliance with guidelines.
  • Built strong relationships with clients, resulting in repeat business through exceptional service delivery.
  • Reduced discrepancies in appraisal values by conducting thorough research on comparable property sales data and market trends.
  • Consistently met deadlines while maintaining high-quality work, ensuring timely completion of appraisals for clients.
  • Strengthened client trust by adhering to strict ethical standards when evaluating properties impartially without bias or influence from external parties.
  • Took photographs of interior and exterior of buildings to properly document features and conditions.
  • Researched land, property and market values to complete estimations.
  • Gathered information on nearby properties to compare and help make value determinations on properties.
  • Performed appraisals in line with federal requirements and USPAP guidelines.
  • Completed inspections of properties and property improvements to determine market values.

Delivery/Pick Up

DHL
09.2003 - 04.2004
  • Improved customer satisfaction by ensuring timely pick-up and delivery of packages.
  • Enhanced efficiency with accurate route planning and schedule management.
  • Streamlined package handling processes, minimizing potential damage during transit.
  • Contributed to a positive work environment through strong teamwork and communication skills.
  • Upheld company standards for professionalism, presenting a clean appearance and courteous demeanor at all times.
  • Built strong relationships with customers, addressing concerns promptly to ensure repeat business.
  • Supported warehouse operations by assisting in loading/unloading trucks when necessary, fostering seamless logistics processes.
  • Navigated challenging weather conditions safely, ensuring the uninterrupted flow of package deliveries.
  • Coordinated with dispatchers efficiently to receive updates on priorities or changes in delivery schedules as needed.
  • Demonstrated adaptability by learning new routes quickly when required due to changes in service area coverage.
  • Collaborated closely with fellow team members during peak periods or special projects, maximizing workforce capabilities towards achieving common goals.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Education

No Degree - Electronics Engineering Technology

Hawkey Institute of Technology
Waterloo, IA

High School Diploma -

Grundy Center High School
Grundy Center, IA
05.1980

Skills

  • Project Support
  • Process Improvement
  • Work Planning and Prioritization
  • Support Services
  • Scheduling and calendar management
  • Phone and Email Etiquette
  • Document Control
  • Presenting Ideas and Plans
  • Documentation and Recordkeeping
  • MS Office
  • Point of Contact
  • Recordkeeping
  • Insurance Verification
  • Scheduling
  • Customer Service
  • Bookkeeping
  • Staff Training
  • Cross-Functional Collaboration
  • Multitasking and Organization
  • Relationship Building
  • Schedule Coordination
  • Microsoft Office

Timeline

Appraisal Management Coordinator

Lincoln Savings Bank
01.2013 - 10.2023

Real Estate Sales Agent

Fusion Realtors
01.2010 - 12.2012

Delivery/Pick Up

DHL
09.2003 - 04.2004

Certified Residential Appraiser

Priority Real Estate Services
04.2003 - 10.2009

Printing Press Operator - Floater

Professional Office Services Inc.
08.1984 - 12.2012

No Degree - Electronics Engineering Technology

Hawkey Institute of Technology

High School Diploma -

Grundy Center High School
Garry Hess