Garry James
Lakeland,FL
Summary
Results-oriented warehouse coach with proven expertise in associate training and safety. Recognized for fostering open communication and continuous improvement, ensuring high standards of performance and collaboration among cross-functional teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Warehouse Coach
Publix Distribution Center
Lakeland, Florida
03.2025 - Current
- Facilitated new hire orientation sessions focused on warehouse safety protocols.
- Evaluated trainee performance to ensure comprehension of core tasks and responsibilities.
- Demonstrated proper use of equipment during training sessions to enhance safety awareness.
- Assisted in developing training materials for ongoing staff development in the warehouse.
- Supported experienced team members in mentoring new employees on best practices.
- Collaborated with management to refine training methods based on team feedback.
- Encouraged open communication between trainers and employees regarding training issues.
- Collaborated with supervisors to assess skill levels among all warehouse personnel.
Warehouse Operational Lead
Publix Distribution Center
Lakeland, FL
01.2024 - 03.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
Warehouse Selector
Publix Distribution Center
Lakeland, FL
03.2022 - 01.2024
- Selected merchandise accurately for timely shipment to customers.
- Operated forklifts and pallet jacks for efficient product movement.
- Collaborated with team members to meet daily productivity goals.
- Followed safety protocols to ensure a secure work environment.
- Picked, sorted and organized products from warehouse shelves according to customer orders.
Retail Store Manager
Walgreens
Lakeland, Florida
08.2006 - 12.2021
- Managed daily operations and ensured compliance with company policies.
- Oversaw inventory management and optimized stock levels for sales.
- Trained and mentored staff to enhance customer service skills.
- Conducted regular team meetings to communicate goals and performance expectations.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Education
Some College (No Degree) - Business Administration and Management
Florida Southern College
Lakeland, FLSkills
- Employee training and development
- Warehouse safety protocols
- Process optimization
- Cross-functional collaboration
- Policy implementation
- Time management strategies
- Effective communication
Certification
CPR Certified
Timeline
Warehouse Coach
Publix Distribution Center
03.2025 - Current
Warehouse Operational Lead
Publix Distribution Center
01.2024 - 03.2025
Warehouse Selector
Publix Distribution Center
03.2022 - 01.2024
Retail Store Manager
Walgreens
08.2006 - 12.2021
Some College (No Degree) - Business Administration and Management
Florida Southern College