Garry Sobers

I excel in a production driven environment with the ability to multi-task, prioritize my work and engage with others in a positive and professional manner while maintaining a high degree of confidentiality. In addition, I have received multiple past and present awards & recognition throughout my professional career. In a brief conclusion I have the passion and drive to always learn new things and adapt to any changing environment while encouraging others. Profile Professional Skills: Problem-solving, planning, customer relations, multi-tasking and decision-making. Self-motivated, results oriented business professional. Excel in a production & deadline-driven environment. Detail oriented with ability to multi-task. Can adapt quickly to challenges and new environments. Strong ability to work independently, as well as collaboratively, and complete tasks with minimal supervision. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

ACE - Adobe Certified Expert, Photoshop

I was the president/director of SBA (Stonehurst Basketbasketball Association) I have volunteer as a mentor and trainer at the local YMCA. I started a basketball league in my community for children ages 5-17. I managed and coach AAU basketball for high school kids and also the director of the IT and scoreboard department.