Garry Thompson
Watertown,New York
Summary
With a multi-tiered sales and finance background and my proven track record of hard work and success, I provide the knowledge and skills needed to add volume and gross to Wally's CDJR
Overview
14
14
years of professional experience
Work History
Sales Consultant/Finance Manager
Bob Johnson's CDJR
02.2021 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
Finance Director
Mattress Express LLC
10.2018 - 01.2021
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Managed day-to-day operations within 7-person finance department.
- Analyzed financial data regarding product performance and customer performance and developed reports for key stakeholders.
Internet Sales Manager
Parkway Auto Group
01.2016 - 10.2018
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Kept detailed records of sales and contracts.
- Located merchandise across various stores to address customer needs.
- Updated company website with deals and product packages.
- Trained sales staff on company procedures and salesmanship.
Sales Team Manager
Convergys AT&T Direct TV
05.2013 - 12.2015
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Planned and directed staff training and performance evaluations.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Attended sales training camp and brought best practices leadership back to company.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Sales Consultant
Fuccillo Imports Of Watertown
05.2009 - 05.2013
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
Education
Associate of Arts - Business Administration
Jefferson Community College
Watertown, NYSkills
- Market Intelligence
- Sales Quota Management
- Sales Presentation
- Negotiations Expert and Strong Deal Closer
- Customer Order Management
- Sales Records Management
- Dealer Connect Expert
- Dealertrack Proficient
- Route One Proficient
Timeline
Sales Consultant/Finance Manager
Bob Johnson's CDJR
02.2021 - Current
Finance Director
Mattress Express LLC
10.2018 - 01.2021
Internet Sales Manager
Parkway Auto Group
01.2016 - 10.2018
Sales Team Manager
Convergys AT&T Direct TV
05.2013 - 12.2015
Sales Consultant
Fuccillo Imports Of Watertown
05.2009 - 05.2013
Associate of Arts - Business Administration
Jefferson Community College
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