Seasoned Territory Manager with proven sales and leadership skills. Brings relevant experience in developing strategic market plans, managing customer relationships, and leading high-performing sales teams. Known for problem-solving abilities and commitment to achieving territory objectives. Previous roles have shown significant growth in client base and revenue generation through effective relationship building and negotiation techniques.
Overview
33
33
years of professional experience
Work History
Territory Manager
Hi-line Electric, Inc.
Pittsburgh
10.2023 - Current
Company Overview: https://hi-line.com/
Commission Sales
Built a book of business by retraining and growing existing customers and continuously hunting for and opening new accounts.
Met or exceeded monthly and annual sales targets
Continuously developed new relationship across multiple industrial sectors in a very competitive industry
Https://hi-line.com/
Maintained accurate records of customer interactions and sales activities in CRM system.
Resolved customer inquiries and issues promptly to enhance service quality.
Worked closely with existing accounts to grow market share.
Established relationships with key customers, vendors, and distributors in the area.
Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
Resolved customer complaints promptly and professionally.
Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
Stayed current on competitor sales, prices and products.
Consulted with customers to gain feedback and improve deliveries.
Provided feedback on product performance from customers in order to inform product development decisions.
Negotiated contracts with new clients while maintaining existing business relationships.
Planned travel schedule for visiting stores within assigned territory on a regular basis.
Developed sales plans designed to achieve revenue targets and business objectives.
Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
Negotiated pricing, terms, and implementation dates.
Identified areas of improvement for increasing efficiency of operations within the region.
Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
Created presentations for potential customers highlighting products' features and benefits.
Maintained all sales records and complied with expense budgets.
Set realistic sales targets based on thorough analysis of territory potential.
Former career Pastor
General Church of the New Jerusalem
Bryn Athyn
01.1998 - 07.2023
Served for over 20 years in both the U.S. and Australia
Delivered weekly sermons to inspire and educate congregation members.
Provided pastoral care through counseling and support to individuals and families.
Coordinated community outreach programs to foster engagement and service.
Led prayer meetings and spiritual retreats for personal growth and fellowship.
Managed church administrative tasks, including scheduling and event planning.
Mentored church leaders and volunteers to enhance their ministry skills.
Developed educational programs for all age groups within the congregation.
Collaborated with community organizations to address local needs and concerns.
Provided spiritual guidance and direction to church members.
Visited, counseled, and prayed with church members to provide pastoral care.
Developed weekly sermons and delivered them during Sunday services.
Met with individuals seeking counseling or advice on personal matters.
Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
Participated in ministerial conferences and other professional development opportunities.
Led Bible study classes and facilitated small group discussions.
Recruited volunteers for various ministries within the church.
Reached out to unchurched, new residents or inactive church members.
Facilitated conflict resolution among church members.
Engaged in public speaking engagements at civic organizations or other churches.
Managed all aspects of ministry.
Assisted with administrative tasks related to church operations such as managing budgets, scheduling staff meetings.
Developed long-term strategies for growth of the ministry.
Optimized church committee functions clarifying goals and delegating tasks.
Provided oversight for all staff positions within the organization.
Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
Conducted periodic reviews of church policies and procedures to ensure compliance with laws and regulations.
Managed social media accounts for the purpose of promoting upcoming events or services.
Coordinated with stewardship committee to advocate biblical stewardship when promoting congregational benevolence.
Planned special ceremonies, services and events in coordination with families and individuals.
Instructed and guided individuals converting to new faith.
Engaged in interfaith, community and recreational activities for religious programs.
Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
Drafted articles and delivered speeches to share information about religious issues.
Factory representative
Blendco Systems (a division of Dubois Chemicals)
USA Mid-South
01.2018 - 01.2019
Company Overview: https://www.duboischemicals.com/auto-care/
Large account factory representative
Trained client managers and personnel
Serviced and tuned client tunnel car washing equipment
Advised on chemical and mechanical choices and upgrades
Https://www.duboischemicals.com/auto-care/
Collaborated with sales team to identify customer needs and provide solutions.
Maintained relationships with existing clients to ensure satisfaction.
Provided feedback to management on market trends and competitor activities.
Participated in trade shows to promote company products and services.
Analyzed market trends to identify new business opportunities.
Led demonstrations of new products and features at locations.
Created and maintained customer relationships while promoting products and services.
Attended trade shows for product development training.
Provided technical support to customers regarding product installation, operation, maintenance, troubleshooting.
Worked closely with internal departments such as accounting and logistics team.
Monitored inventory levels in order to ensure availability of products at all times.
Tracked shipments from factories to distribution centers, warehouses, retailers.
Developed relationships with key stakeholders to ensure customer satisfaction.
Evaluated existing processes and procedures for identifying opportunities for improvement.
Learned customer needs and desires to suggest specific product options.
Negotiated and closed deals with minimal oversight.
Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.
Territory Manager, Sales Representative
PROK (Materials Handling Components)
New Castle
01.1993 - 08.1998
Company Overview: https://prok.com/
Founded a new branch in Newcastle, NSW, Australia
Led sales team
Greatly exceeded growth and profit expectations
Worked with client engineers and managers
Trained client field personnel
Developed and brought new products to market
Created displays and manned trade shows
Https://prok.com/
Coordinated product training sessions for staff and customers to improve knowledge.
Oversaw inventory management to ensure product availability for customer needs.
Provided feedback on product performance and customer preferences to management.
Resolved customer issues promptly to maintain strong client relationships.
Worked closely with existing accounts to grow market share.
Developed and implemented strategies to increase sales in assigned territory.
Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
Resolved customer complaints promptly and professionally.
Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
Met or exceeded established targets for revenue growth month over month.
Stayed current on competitor sales, prices and products.
Consulted with customers to gain feedback and improve deliveries.
Negotiated contracts with new clients while maintaining existing business relationships.
Planned travel schedule for visiting stores within assigned territory on a regular basis.
Monitored competitor activities in the region to ensure competitive advantage.
Developed targeted marketing campaigns designed to reach specific audiences in the territory.
Developed sales plans designed to achieve revenue targets and business objectives.
Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
Negotiated pricing, terms, and implementation dates.
Maintained all sales records and complied with expense budgets.
Facilitated cross-functional team collaboration to address territory-specific challenges.
Increased territory sales by implementing strategic market penetration techniques.
Analyzed competitors' activities to adjust sales strategies accordingly.
Developed budget plans for sales activities and monitored expenditure.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
Enhanced sales volume through skilled support to both new and inactive customers.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Managed customer inquiries and resolved issues promptly and professionally.
Participated in trade shows and industry events to promote products extensively.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Generated new sales leads through cold calling and networking activities.
Maintained accurate records of all sales and prospecting activities.
Analyzed customer feedback to improve products and services.
Performed regular follow-ups with prospects to close deals in a timely manner.
Coordinated with other departments to ensure timely delivery of orders.
Negotiated deals and handled complaints or objections.
Set up meetings with potential clients and listened to their wishes and concerns.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Greeted and assisted customers to foster positive experiences.
Education
Certificate in Social Media Marketing -
University of Vermont
Burlington, VT
12-2017
Bachelor of Arts - Economics and English
Bryn Athyn College
Bryn Athyn, PA
07-1991
Master of Divinity -
Bryn Athyn College
Bryn Athyn, PA, U.S.A.
Trade Certificate - Fitting and Machining (Machine mechanic, lathe, mill and grinder operator, drafting)
TAFE
Australia
Skills
Relationship management
Brand development
Executive leadership
C-suite communications
Client and vendor relations
Market analysis
Social media management
Budgeting and finance
Public speaking
Written communication
Project management
CRM proficiency
Time management
Mechanical and industrial expertise
Industries Currently Served
Mining and Gas
Diesel Repair
Automotive
Manufacturing
Machine and Fabrication Shops
RV service
Aviation and Avionics
Affiliations
Six years spent training and guiding middle school and high school athletes in private and public schools. Focus on sprints and long jump.
Timeline
Territory Manager
Hi-line Electric, Inc.
10.2023 - Current
Factory representative
Blendco Systems (a division of Dubois Chemicals)
01.2018 - 01.2019
Former career Pastor
General Church of the New Jerusalem
01.1998 - 07.2023
Territory Manager, Sales Representative
PROK (Materials Handling Components)
01.1993 - 08.1998
Certificate in Social Media Marketing -
University of Vermont
Bachelor of Arts - Economics and English
Bryn Athyn College
Master of Divinity -
Bryn Athyn College
Trade Certificate - Fitting and Machining (Machine mechanic, lathe, mill and grinder operator, drafting)