Garssandra Présumey-Leblanc
Summary
Results-oriented Program Manager and Researcher with over five years of expertise in diversity, equity, and inclusion initiatives within healthcare. Proficient in project design, stakeholder engagement, and executing large-scale programs, demonstrating a strong record of data-driven analysis and content development. Successfully promoted workforce diversity across organizations by managing cross-functional teams to achieve measurable outcomes. Committed to utilizing technical problem-solving skills to advance health policy and enhance organizational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Program Manager
American Psychiatric Association
Washington, D.C.
05.2023 - 12.2023
- Directed cross-functional projects within the Division of Diversity and Health Equity (DDHE) to advance mental health equity, workforce diversity, and cultural humility initiatives
- Established partnerships and developed outreach strategies with community leaders and organizations, enhancing collective efforts in addressing mental healthcare disparities
- Spearheaded logistical coordination for high-profile events such as the MOORE Equity in Mental Health Community Fair, securing resources and tracking key metrics to measure program success
- Liaised between councils and workgroups, managing governance documentation, tracking referrals and fostering collaboration within APA departments
Program Associate II
Patient-Centered Outcomes Research Institute
Washington, D.C.
09.2022 - 05.2023
- Managed portfolio of 11-20 research studies within Healthcare Delivery & Disparities Research (HDDR) division
- Monitored and pre-award processes, contributing to on-time project deliverables and successful outcomes
- Coordinated meetings, advisory panels, and webinars with stakeholders, facilitating efficient communication and documentation
Healthcare & Women's Issues Policy Intern
Office of Maryland Senator Ariana Kelly
Annapolis, Maryland
09.2022 - 05.2023
- Developed social media content and managed communications, expanding constituent engagement and issue awareness
- Assisted in drafting testimony, conducting legislative research, and supporting committee initiatives on healthcare and women's rights issues
Respectful Care Project Coordinator
American College of Obstetricians & Gynecologists
Washington, D.C.
07.2020 - 09.2022
- Drafted the Principles of Respectful Care document for ACOG's Alliance for Innovation on Maternal Health (AIM) program, contributing foundational guidelines to improve patient care quality
- Managed vendor selection, legal contracting, script development, content dissemination across platforms, and production of educational materials and marketing plan for 3 online learning Respectful Care eModules
- Integrated respectful care standards into new and existing patient safety bundles, supporting data-driven improvement with measurable metrics
Qualitative Researcher
C-Change at Brandeis University
Waltham, Massachusetts
11.2021 - 05.2022
- Analyzed and coded interview transcripts using NVivo, identifying themes and patterns crucial to the study's objectives
- Developed a detailed codebook for principal investigators, facilitating consistent data analysis and interpretation
- Assessed transcripts for racial and gender considerations, ensuring inclusivity and accuracy in the study's findings
Research Assistant
Boston University School of Public Health
Boston, MA
09.2018 - 01.2020
- Recruited, consented, and enrolled families into an autism and child mental health study in both English and Haitian Creole, focusing on communication in children aged 11-20 months using the Infant-Toddler Checklist
- Administered child development screening questionnaires in pediatric clinics and via phone
- Assisted with data entry, management, quality assurance, and reporting using REDCap, QGlobal, and EPIC
Executive Assistant
Trauma Spa
Boston, Massachusetts
04.2019 - 11.2019
- Assisted the Creator & Executive Director with drafting organizational correspondence and maintained effective communication with stakeholders
- Designed promotional flyers, brochures, and presentation, successfully introducing Trauma Spa to potential partners and the local community
- Presented Trauma's Spa mental health delivery model to Boston University's Institute for Health System Innovation & Policy, enhancing visibility and support
Graduate Research Intern
MLPB (Medical-Legal Partnership Boston)
Boston, Massachusetts
09.2018 - 05.2019
- Collected, cleaned, and analyzed case completion data using Salesforce, supporting attorneys' case outcomes and program metrics
- Produced concise summaries of participants' pre- and post-training surveys, capturing insights into training impact and areas for improvement
- Developed research questions for a master's thesis in collaboration with MLPB, contributing to a Service Learning Internship
- Researched legal precedents to aid ongoing cases and conducted demographic analyses to identify health trends across Massachusetts' Accountable Care Organizations
Event Services & Operations Manager
Vanderbilt Student Centers
Nashville, Tennessee
05.2017 - 05.2018
- Coordinated with student and departmental organizations, as well as Student Centers' associates, to develop and executed a variety of event
- Utilized Event Management Systems, 7 Point Ops, and Social Tables to effectively communicate event needs and fulfill client requests
- Advised and trained Reservation Associates on client interactions, ensuring a professional approach that exceeded expectations
- Identified areas of improvement within Student Centers' event and student spaces, working to enhance accessibility and user-friendliness in collaboration with facilities
Research Assistant
Clinique Paix
Ouélessébougou, Mali
05.2017 - 08.2017
- Awarded Vanderbilt University Trans-Institutional Programs (TIPs) Grant to investigate Islamic traditions in Malian medical care and assess the impact of Islamic restrictions on medical distribution and treatment
- Documented 188 hours observational medical research and qualitative analyses following reproductive procedures, including natural births, Cesarean sections, and hysterectomies to understand post-surgical care
Desk Attendant
Vanderbilt Dance Program
Nashville, Tennessee
08.2015 - 03.2017
- Greeted incoming class participants and maintained attendance records
- Managed payment process, advising participants on class fees and payment options
- Consolidated and recorded all payment forms to ensure an accurate financial documentation
- Substituted for hip-hop instructors as needed, tailoring lessons to accommodate the skill levels of class participants
Education
Master of Science - Medical Anthropology & Cross-Cultural Practice
Boston University
Boston05.2020
Bachelor of Arts - Medicine, Health, and Society & Religious Studies
Vanderbilt University
Nashville, Tennessee05.2018
Skills
- NVivo
- Alchemer
- EPIC
- REDCap
- QGlobal
- Project Management
- Policy Writing
- Qualitative Analysis
- Quantitative Analysis
- Mixed Methods Research
- Airtable
- 7 Point Ops
- Social Tables
- Salesforce
- SharePoint
- Teams
- Canva
- Event Management System
- Microsoft Office: Word, Excel, PowerPoint, Outlook, OneNote
Certification
Bartending License | Professional Bartending School - Arlington, VA
02/01/24
Techniques of Alcohol Management | Professional Bartending School - Arlington, VA
02/01/24 - 02/01/27
Youth Mental Health First Aid | American Psychiatric Association - Washington, DC
10/01/23 - 10/01/26
Emergency Medical Technician (EMT) | Greenwich Emergency Medical Services - Greenwich, CT
08/01/16 - 08/01/18
Affiliations
Sexual Trauma Advocate & Resource Volunteer
Care Healing Center | Westminster, Maryland
January 2022 - Present
- Trained to provide crisis response and emotional support via hotline to victim-survivors of sexual violence and virtually accompany survivors through Sexual Assault Forensic Examinations
Accomplishments
- Respectful Care eModules | Creator, AIM/ACOG & MHLIC
- Obstetrics & Gynecology | Alliance for Innovation on Maternal Health: Consensus Bundle on Cardiac Conditions in Obstetric Care
- Journal of Racial & Ethnic Health Disparities | The Legacy of Slavery and the Socialization of Black Female Health and Human Services Workforce Members in Addressing Social Determinants of Health
- Journal of Gynecology & Women’s Health | Why Dobbs v. Jackson is Not the End of the World?
- Women’s Health Reports | Perpetuating Commodification of Suffering: How Social Determinants of Health Framing Prolongs Historical Racial Inequities
- Thesis Defense | Defended graduate research and thesis material for readers and broader audience at Boston University, Boston, Massachusetts (March 4, 2020)
Full publication and presentation list available upon request.
Timeline
Senior Program Manager
American Psychiatric Association
05.2023 - 12.2023
Program Associate II
Patient-Centered Outcomes Research Institute
09.2022 - 05.2023
Healthcare & Women's Issues Policy Intern
Office of Maryland Senator Ariana Kelly
09.2022 - 05.2023
Qualitative Researcher
C-Change at Brandeis University
11.2021 - 05.2022
Respectful Care Project Coordinator
American College of Obstetricians & Gynecologists
07.2020 - 09.2022
Executive Assistant
Trauma Spa
04.2019 - 11.2019
Research Assistant
Boston University School of Public Health
09.2018 - 01.2020
Graduate Research Intern
MLPB (Medical-Legal Partnership Boston)
09.2018 - 05.2019
Research Assistant
Clinique Paix
05.2017 - 08.2017
Event Services & Operations Manager
Vanderbilt Student Centers
05.2017 - 05.2018
Desk Attendant
Vanderbilt Dance Program
08.2015 - 03.2017
Master of Science - Medical Anthropology & Cross-Cultural Practice
Boston University
Bachelor of Arts - Medicine, Health, and Society & Religious Studies
Vanderbilt University
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