Summary
Overview
Work History
Skills
Timeline
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Garth Jarman

Garth Jarman

St. George,UT

Summary

I am a 48 year old male, highly motivated father of two. I have done everything from working my way to upper management for a large retailer in my 20's, to owning and operating a multi-million dollar a year restaurant and convenient store conglomerate.

I scaled it to 17 different locations with over 160 employees in my 30's.

I hand built and maintained 13 miles of hiking and biking trails that have become famous in Southern Utah. Along with that I was in charge of over 2500 acres of landscape and buildings in my 40's. All of these different experiences have sharpened my abilities to communicate and given me the self awareness that I can do anything I set my mind to. I am ready physically and mentally for the next step forward.

Overview

31
31
years of professional experience

Work History

Landscape Supervisor

Desert Canyons Development
St. George, UT
11.2017 - 01.2024
  • Created work schedules for landscape staff to ensure timely completion of projects.
  • Researched new products or techniques that could improve efficiency or reduce costs associated with landscaping projects.
  • Directed and supervised landscaping personnel in the installation of lawns, flower beds, shrubbery, trees, fences, decks, patios and walkways.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Developed cost estimates for labor and materials needed to complete assigned jobs.
  • Communicated with managers to resolve issues needing attention on Desert Canyon Development properties.
  • Directed crew members completing landscaping tasks.
  • Coached staff on strategies to enhance performance.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit the community.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Applied pesticides or herbicides as required according to established guidelines.
  • Taught landscaping crew members proper techniques for new plantings and ongoing maintenance.
  • Reviewed completed work to monitor and enforce quality standards and requirements.
  • Completed daily timesheets for team and submitted to managers.
  • Delegated daily landscaping tasks for installations, repairs and regular maintenance.
  • Participated in job site meetings with management, owners and other contractors involved in larger scale projects.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Ordered supplies and materials necessary for the successful completion of landscaping projects.
  • Assisted with training new employees on proper use of tools and equipment as well as safety protocols.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Cut and trimmed lawns using power mowers and edgers.
  • Built 10 miles of hiking and biking trail at Desert Canyons Development
  • Maintained trail system at Desert Canyons personally and by supervising large groups of community volunteers
  • Designed and installed may types of fencing throughout development

Business Owner, Restaurant, Gas Station, Gym, RV

Pelican Lake Cafe LLC
Randlett, UT
12.2005 - 05.2015
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Drafted contracts for new employees outlining job duties, pay rates, benefits packages.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed strategies to increase store revenue and improve efficiency of operations.
  • Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Recruited new employees through job postings, interviews, background checks, onboarding processes.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Facilitated efficient customer service by training and supervising store personnel.
  • Coordinated with vendors regarding delivery times and pricing agreements.
  • Delegated work to staff, setting priorities and goals.

Customer Service Manager

Smiths Food And Drug
Vernal, UT
06.1993 - 06.2005
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Proposed or approved modifications to project plans.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed business performance data and forecasted business results for upper management.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.

Skills

  • Business Development
  • Employee Development
  • Training Abilities
  • Design Skills
  • Sales Oversight
  • Schedule Coordination
  • Sales Promotion
  • Problem-Solving
  • Customer Service

Timeline

Landscape Supervisor

Desert Canyons Development
11.2017 - 01.2024

Business Owner, Restaurant, Gas Station, Gym, RV

Pelican Lake Cafe LLC
12.2005 - 05.2015

Customer Service Manager

Smiths Food And Drug
06.1993 - 06.2005

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Garth Jarman