Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garvin Laurent

South Burlington,VT

Summary

Military trained graduate with network administration knowledge, including back-up, security management, e-mail systems and applications support with the certification and TS clearance. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Specialist (CUSTSPT)

USAF
01.2015 - Current
  • Serves as Communications Focal Point (CFP) representative, providing IT customer support to users on installation.
  • Staffs CFP customer service counter and/or telephone, when tasked, maintaining professional and courteous Appearance and attitude.
  • Checks CFP email and voicemail boxes for new jobs on routine basis, and responds to customers in timely manner.
  • Proactively enters, reviews, prioritize, and completes jobs in Remedy, and provides customers with corrective action information and follow-up.
  • Administers assigned IT/communications environment with privileged access at network level for Wing, GSU, and Tenants.
  • Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to include interruptions to IT and communications services.
  • Works with CFP and customers to resolve integration or configuration related issues associated with variety of different system platforms, operating systems, applications, and equipment configurations.
  • Configures, installs, troubleshoots, repairs, patches and upgrades all client systems, to include; computers, Personal Electronic Devices (PEDs), printers, scanners, Multifunction Printers (MFPs), etc.
  • Works with IT Equipment Control Officer (ECO) and carries out duties
  • Information Technology (IT) Asset Management (ITAM) and other applicable guidance and directives.
  • Manages accountability of IT systems working with ECO in AF-mandated DPAS database. Ensures all forms, documentation, and administrative responsibilities are executed and completed per regulations and guidance.
  • Manages Network Infrastructure to include inside plant (ISP) and outside plant (OSP) Outside Plant cabling, ensuring all cabling, jacks, and faceplate markings are properly labeled and documented, as required. Administers base voice/video/data infrastructure systems to include; NIPRNET and SIPRNET local/wide/virtual area networks (LAN/WAN/VLAN), mass notification systems, emergency telephone systems, intrusion detection systems, C2 camera systems, cable television systems, network switches, routers, information transfer nodes (ITN), platform IT (PIT) systems, plain old telephone systems (POTS), secure and unsecured voice, Voice over Internet Protocol (VoIP), voice mail systems, unified communications network systems, and Video Tele-Conferencing (VTC) systems.

Cyber Network System Operations (1D771A)

USAF
11.2014 - Current
  • Implement company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
  • Managed firewall, network monitoring and server monitoring both on- and off-site.
  • Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
  • Manages and preforms Defensive Cyber Operations (DCO) and cyber support functions (DoDIN operations) in- garrison and at deployed locations.
  • Surveys, secures, protects, defends, preserves, designs, builds, operates, and extends data, networks, net-centric capabilities, and other designated systems.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Diagnosed and executed resolution for network and server issues.
  • Diagnosed and resolved hardware and software issues.
  • Installed and configured network printers and other peripheral devices.
  • Planned and implemented upgrades to system hardware and software.

Education

Associate of Science - Electronic Systems Technology

Community College of Air Force
Keesler AFB, MS
10.2018

Associate of Science - Aviation Maintenance Technology

Community College of The Airforce
Gunter Annex, AL
10.2013

Skills

  • Strong experience in building and integrating infrastructure solutions for LAN, WAN, MAN, Wireless Networks, and Voice/VoIP technologies
  • Proficiency in configuring, installing, and maintaining network devices and components
  • Advanced knowledge of routing, switching, and encryption technologies such as MPLS, BGP, EIGRP, and IS-IS
  • Experience in designing, deploying, and troubleshooting Cisco and Aruba 80211 technologies
  • Familiarity with network automation technologies including Python, Ansible, and Git
  • Experience configuring and managing Cisco ISE (8021x, RADIUS, and TACACS)
  • Analytical skills for diagnosing network problems and defining root cause analysis
  • Ability to perform network traffic analysis and recommend upgrades or configuration changes
  • Excellent decision-making and critical-thinking skills
  • Experience in leading teams and coordinating tasks effectively
  • Cross-functional collaboration and ability to work in a team-oriented, collaborative environment
  • Proven capability in leading IT transformational initiatives in complex, dynamic environments with agile methodologies
  • Excellent oral and written communication skills
  • Ability to prepare network documentation, technical papers, and reports as required
  • Strong presentation skills and ability to explain complex technical concepts to non-technical stakeholders
  • Ability to learn and support new technologies and train others
  • Highly motivated self-starter
  • Outstanding organizational skills and attention to detail
  • STIG implementation expert

Certification

  • CompTIA Security+
  • TS Clearance
  • Pursuing CCNA and AWS Solutions Architect certifications.

Timeline

IT Specialist (CUSTSPT)

USAF
01.2015 - Current

Cyber Network System Operations (1D771A)

USAF
11.2014 - Current

Associate of Science - Electronic Systems Technology

Community College of Air Force

Associate of Science - Aviation Maintenance Technology

Community College of The Airforce

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Garvin Laurent