Garvin Williams
Brooklyn,NY
Summary
Dedicated housekeeping professional with a proven track record at Cachet Hotel, recognized for exceptional time management and attention to detail. Skilled in efficiently transforming rooms to meet high standards, ensuring guest satisfaction through meticulous cleaning and organization. Committed to maintaining a pristine environment while effectively multitasking in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Housekeeper
Calm Rentals
Brooklyn, NY
02.2025 - Current
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaning washrooms using antibacterial bathroom cleaners, scrubbing tiles or marbles with cleaning agents and cleaning the taps, ensuring not to leave any water stains
- Sanitizing- Focus on high-touch areas like doorknobs, light switches, and countertops.
- Do laundry, including making beds with fresh linens.
- Ensure that the bathroom is stocked with soap, shampoo, and towels.
- Restock kitchen supplies like paper towels, dish soap, and cleaning products.
- Replenish any other amenities provided by the host, such as coffee, tea, or snacks.
- Inspect the property for any damage or issues and report them to the host.
- Clean efficiently and quickly to meet the turnaround time between guests.
Housekeeping Room Attendant
Cachet Hotel
New York, NY
11.2021 - 09.2023
- Sorted and counted linens and organized in storage areas.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Keeping public areas (like lobbies, hallways, and restaurants) clean and tidy.
- Ensured compliance with health regulations regarding sanitation procedures.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Ensuring high standards of hygiene and sanitation in all areas of the hotel.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Removing garbage and debris from rooms, and disposing of waste properly.
Housekeeping Room Attendant
Hudson Hotel
New York, NY
01.2018 - 04.2020
- Sorted and counted linens and organized in storage areas.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Ensured compliance with health regulations regarding sanitation procedures.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Communicated with maintenance team on damages to repair.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Responded promptly to requests from guests and other departments.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Communicated with customers about requests for additional supplies or cleaning services.
- Inspected all assigned rooms upon completion of cleaning duties.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Communicated effectively with team members about daily assignments and task progress.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
Housekeeping and Laundry Attendant
Hyatt
Port-Of-Spain, Trinidad & Tobago
03.2008 - 11.2017
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Waxed and polished wood furnishings to restore faded appearance.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sorted and counted linens and organized in storage areas.
- Changed bed sheets daily according to hotel standards and procedures.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
Skills
- Hardworking
- Multitasking and organization
- Exceptional time management
- Focused and detail-oriented
References
References available upon request.
Timeline
Housekeeper
Calm Rentals
02.2025 - Current
Housekeeping Room Attendant
Cachet Hotel
11.2021 - 09.2023
Housekeeping Room Attendant
Hudson Hotel
01.2018 - 04.2020
Housekeeping and Laundry Attendant
Hyatt
03.2008 - 11.2017
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