Garwin Brown

• Reduced Immediate Use Steam Sterilization (IUSS) rate by 97%, enhancing safety and efficiency; achievement recognized by Healthcare Sterile Processing Association (HSPA) with a published article.
• Improved department culture and staff engagement through active listening and process improvement involvement.
• Implemented a successful mentorship program, boosting managerial skills across the team.
• Developed and introduced a case cart workflow and audit process, improving accuracy and timeliness.
• Established a quality control process that reduced defect rates by 20%, improving service reliability.
• Oversaw operations during the construction of the SPD department, maintaining smooth operations without impacting surgical cases.

• Managed operations for two SPD departments, ensuring 98% on-time case starts and less than 1% defect rate out of 180 daily cases.
• Drafted and developed departmental SOPs and spearheaded process improvement initiatives.
• Mentored and trained department managers, resulting in five of six direct reports receiving exceeding expectations on their evaluations.
• Ensured compliance with Joint Commission regulations and developed contingency plans for emergencies.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Recognized for contributing to NYU’s top ranking hospital status in NY State through process improvements.

Assumed Director’s responsibilities during the director’s absence, maintaining department operations and performance.

• Developed and implemented performance improvement programs, increasing efficiency and production by 50%.
• Mentored staff to achieve daily targets and managed scheduling to meet departmental demands.
• Adapted to COVID-19 budget constraints while maintaining production levels.
• Supervised day-to-day operations to meet performance, quality and service expectations.

• Trained new staff on case picking, customer service, and sterile storage processes.
• Led the case cart system servicing over 200 daily cases with a 98% on-time start rate.
• Enhanced collaboration with peri-operative services and developed SOPs for case picking.

• Wrapped trays, instrument packs, and sets.
• Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
• Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
• Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
• Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
• Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
• Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.