Gary Acker

• Installed solar panels and associated systems according to safety protocols.
• Conducted routine maintenance and troubleshooting on solar energy systems.
• Assisted in system inspections to ensure compliance with operational standards.
• Documented service reports accurately for client records and project tracking.

• Diagnosed technical issues in training systems to ensure optimal performance and reliability.
• Conducted preventive maintenance on training equipment to minimize downtime and enhance service quality.
• Collaborated with cross-functional teams to troubleshoot and resolve customer inquiries effectively.
• Implemented process improvements that increased efficiency in service delivery and customer satisfaction.
• Trained junior technicians on best practices for equipment maintenance and repair procedures.
• Analyzed feedback from clients to identify areas for product enhancements and service adjustments.

Responsible for PMs and service calls on 45 units doing artificial lift on oil wells.

Serviced an overhaul gas compressor and 3306 Cat engines that powered compressors.

• Oversaw installation processes for washing equipment, ensuring compliance with safety standards and quality control.
• Coordinated project timelines, allocating resources effectively to meet customer expectations and deadlines.
• Trained and mentored installation teams, enhancing skills and improving overall team performance.
• Implemented process improvements that streamlined workflows, reducing installation time while maintaining quality.
• Managed customer communications, addressing concerns promptly to foster strong relationships and satisfaction.
• Developed training materials for new hires, facilitating knowledge transfer and onboarding efficiency.
• Used hand tools, power drills, multi-meters and watt meters.
• Utilized Software to maintain and update customer information, repair logs and inventory.
• Conducted periodic maintenance inspections as stated by contract or customer.