Gary A. Cugley
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Weis Markets Inc
09.2021 - 05.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
General Manager
CHELTEN MARKETS
04.2016 - 07.2021
- Oversaw all store operations based on the objectives and standards of the organization.
- Oversaw, assisted, and supervised all department managers in planning and performance to achieve all goals and objectives.
- Provide a model of supportive and participatory leadership promoting the concepts of team building and empowerment.
- Monitor overall store conditions to meet customer service objectives and budgetary goals.
Store Manager
BOTTOM DOLLAR FOOD
10.2012 - 02.2015
- Responsible for all aspects of a profitable grocery store with 35+ associates and $9,000,000 in annual revenue.
- Increased same store sales by 4% while lowering staff costs by 7.5%.
- Recruited, trained, and mentored associates. Created an environment where staff provided top quality goods and services while delivering outstanding customer service.
- Met regularly with department managers to make sure that their departments were running efficiently and that weekly sales plans were followed.
- Ensured that inventories and assets are within company guidelines.
District Lead & Trainer
BOTTOM DOLLAR FOOD
10.2011 - 10.2012
- Trained and developed fellow associates and managers to be high performers, who took ownership of their personal and professional development.
- Ensured that fellow associates were shown standard practices, and the skills necessary to support their development into strong associates and managers.
Grocery Manager
BOTTOM DOLLAR FOOD
10.2010 - 10.2011
- Responsible for the ordering, stocking, and merchandising of products in the Grocery, Dairy, Frozen Food, and Ice Cream departments based on projected sales.
- Involved with recruitment and training of store personnel.
- Maintained backroom asset levels and inventory control.
- Worked with Store Manager to implement company programs and initiatives and follow company guidelines for store policies and procedures.
General Manager
GOOD FOOD MARKET
09.2009 - 05.2010
- Set up and opened new store in September 2009.
- Supervised a staff of 15 employees.
- Handled store operations, ordering, training, merchandising, inventories, and daily sales reconciliation reports.
Assistant Branch Manager/Inventory Controller
JETRO HOLDINGS, INC.
07.2006 - 03.2009
- Supervised 40+ employees in unit producing annual revenues of $50,000,000.
- Completed Manager training in November 2006.
- Assistant Manager overseeing Floor, Front End, and Receiving.
- Performed hiring, discharge, training, merchandising, inventories, and field audits.
Co-Manager
FOOD BASICS
08.2003 - 03.2006
- Supervised 60+ employees in unit producing annual revenues of $12,000,000.
- Opened new store in November 2003 and completed Manager training in December 2004.
- Co-Manager overseeing fresh operations including Meat, Produce, and Bakery.
- Performed hiring, discharge, training, ordering, merchandising, scheduling, receiving, loss prevention, and inventories.
Education
Business Administration -
BUCKS COUNTY COMMUNITY COLLEGE
Newtown, PASkills
- Strong Communication and interpersonal skills
- Leadership and team management capabilities
- Problem solving and decision making abilities
- Inventory management
- Loss prevention
- Customer service
- Customer experience
Certification
Food Safety Certified
Ramp Certified
Timeline
Assistant Store Manager
Weis Markets Inc
09.2021 - 05.2025
General Manager
CHELTEN MARKETS
04.2016 - 07.2021
Store Manager
BOTTOM DOLLAR FOOD
10.2012 - 02.2015
District Lead & Trainer
BOTTOM DOLLAR FOOD
10.2011 - 10.2012
Grocery Manager
BOTTOM DOLLAR FOOD
10.2010 - 10.2011
General Manager
GOOD FOOD MARKET
09.2009 - 05.2010
Assistant Branch Manager/Inventory Controller
JETRO HOLDINGS, INC.
07.2006 - 03.2009
Co-Manager
FOOD BASICS
08.2003 - 03.2006
Business Administration -
BUCKS COUNTY COMMUNITY COLLEGE
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