Gary Aquilla Jr.
Sandy,Utah
Summary
Experienced Senior Executive specializing in Operations and Risk Management with a proven track record at Goldman Sachs and Morgan Stanley. Expertise in strategic compliance, operational enhancements, and regulatory relationship management. Proficient in leveraging technology and data analytics for improved productivity and client service delivery. Strong leadership skills demonstrated through successful management of cross-functional teams and global projects. Committed to driving operational excellence through proactive risk mitigation and continuous process improvement.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Enium Capital Group
Sandy, UT
05.2018 - 05.2024
- Led operational strategy and daily activities, aligning with organizational goals to achieve 150% revenue growth
- Designed and implemented business strategies, compliance programs, and operational procedures, resulting in 98% audit compliance and a 200% increase in lender partnerships
- Enhanced company culture and employee engagement by 35% through policy development and leadership
- Spearheaded initiatives in risk management, increasing operational efficiency by 30% and reducing costs by $2M annually
- Established metrics and key performance indicators (KPIs) to monitor and improve performance, boosting customer satisfaction and process efficiency.
Executive Director
Morgan Stanley
South Jordan, UT
06.2014 - 05.2018
- Managed a Client Service Center with over 300 employees, achieving a 40% reduction in customer wait times and a 25% increase in service capacity
- Developed and executed strategic initiatives in talent management, reducing turnover by 15% and enhancing recruitment efforts
- Implemented process improvements and compliance measures, resulting in a 20% increase in client satisfaction and operational efficiency
- Led cross-functional teams in technology integration and process automation projects, improving workflow and reducing manual errors.
Vice President - Business Architecture & Change Management
Goldman Sachs & Co
SLC, UT
04.2013 - 06.2014
- Directed global change management initiatives, including system and process migrations, ensuring regulatory compliance and operational continuity
- Managed projects with a budget of $10M, delivering on time and within scope
- Implemented risk mitigation strategies, reducing operational risks by 25% and enhancing control frameworks.
Vice President, Prime Brokerage Operations
Goldman Sachs & Co
SLC, UT
10.2011 - 04.2013
- Managed a cross-regional staff responsible for global cash disbursements within Clearing Cash Management
- Migrated and enhanced multiple line functions to realize convergence and efficiency benefits, leading to a 20% improvement in processing times
- Spearheaded internal and external audits, achieving a 98% compliance rate, and significantly reducing risk exposure
- Developed and implemented departmental KPIs, improving performance tracking and operational efficiency by 25%
- Strengthened team depth, capacity, and resiliency through targeted cross-training initiatives, resulting in a 30% increase in team productivity
- Conducted comprehensive Risk and Control Self-Assessment (RCSA), identifying key risk areas, and implementing controls that reduced operational risk by 15%.
Vice President, Futures and Options Operations
Goldman Sachs & Co
SLC, UT
10.2010 - 10.2011
- Managed Options and Futures Operations across the Chicago and Salt Lake City offices, optimizing workflows and reducing operational costs by 25%
- Implemented KPIs to monitor direct client service, street-side, and inter-company reconciliation/balancing, achieving a 20% increase in accuracy and timeliness
- Led weekly and monthly expiration processing, ensuring a 100% compliance rate with regulatory requirements
- Oversaw technology and budget investment/ROI assessments, enhancing risk controls and operational efficiencies by 30%
- Applied RCSA to identify and mitigate potential risks, resulting in a 20% reduction in control deficiencies
- Engaged in specific risk management initiatives, including the development of enhanced controls and support enhancements that yielded significant efficiency gains.
Vice President, Private Wealth Management
Goldman Sachs & Co
SLC, UT
01.2002 - 10.2010
- Developed and managed a global team of over 70 people, responsible for all internal and external transfers with a focus on risk management and operational excellence
- Managed the Control & Risk Department, overseeing internal controls, compliance, and risk assessments
- Migrated and centralized the asset transfer approval function to the Salt Lake City office, reducing transaction times by 40% and operational risks by 25%
- Assisted in the development of Firmwide policy for third-party asset transfers, ensuring compliance and minimizing risk exposure
- Established KPIs to track and enhance the efficiency of asset transfers and client request processing, achieving a 95% client satisfaction rate
- Conducted RCSA to identify and mitigate operational risks, resulting in a 20% improvement in control effectiveness
- Partnered with Technology to implement internal controls, reducing fraudulent activities by 35% and improving overall security.
Associate, Private Wealth Management
Goldman Sachs & Co
NYC, NY
06.1997 - 01.2002
- Facilitated inter-departmental communication and streamlined client request management, improving response times and service quality
- Developed strategies for efficient processing and handling of client requests, reducing errors and improving client satisfaction.
Education
Bachelor of Science in Business -
Saint John's University
Staten Island, NY05.1994
Skills
- Operations Management
- Operational Strategy
- Process Improvement
- KPI Development
- Workflow Management
- Process Optimization
- Risk Management
- Risk Controls
- Operational Risk Management
- RCSA
- Compliance
- Regulatory Compliance
- Risk Mitigation
- Leadership
- Cross-Functional Team Leadership
- Talent Development
- Performance Management
- Employee Engagement
- Project Management
- Change Management
- Budget Management
- Project Planning
- Technology Integration
- System Migrations
- Client Services
- Client Relationship Management
- Customer Satisfaction
- Service Delivery Optimization
- Client Retention
- Analytical Skills
- Data Analysis
- Performance Metrics
- Financial Analysis
- ROI Analysis
- Technology Implementation
- Process Automation
- Communication
- Inter-Departmental Communication
- Stakeholder Management
- Policy Development
Affiliations
- Committee Member, Governor’s Committee on the Employment of People with Disabilities & Business Relations, Salt Lake City, UT, 2014, 2018
- Advisory Board Member, Easter Seals Goodwill, Salt Lake City, UT, 2012, 2018
Certification
Series 99 - Operations Professional, 12/2013, Expired
Timeline
Chief Operating Officer
Enium Capital Group
05.2018 - 05.2024
Executive Director
Morgan Stanley
06.2014 - 05.2018
Vice President - Business Architecture & Change Management
Goldman Sachs & Co
04.2013 - 06.2014
Vice President, Prime Brokerage Operations
Goldman Sachs & Co
10.2011 - 04.2013
Vice President, Futures and Options Operations
Goldman Sachs & Co
10.2010 - 10.2011
Vice President, Private Wealth Management
Goldman Sachs & Co
01.2002 - 10.2010
Associate, Private Wealth Management
Goldman Sachs & Co
06.1997 - 01.2002
Bachelor of Science in Business -
Saint John's University
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