Dedicated professional with a strong background in customer engagement and material handling. Recognized for exceptional organizational skills and a positive attitude, consistently contributing to a safe and efficient work environment.
Overview
12
12
years of professional experience
Work History
Material Handler
Industrial Scientific Corporation
Pittsburgh, PA
06.2022 - Current
Operated forklifts and pallet jacks to transport materials efficiently across warehouse.
Inspected incoming shipments for quality assurance, ensuring compliance with standards.
Maintained accurate inventory records using warehouse management systems.
Assisted in training new team members on safety protocols and operational procedures.
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Kept storage areas organized, clean, and secure to fully protect company assets.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Warehouse Fulfillment Learning Ambassador
Amazon
Imperial, PA
07.2020 - 05.2022
Lead onboarding sessions to enhance new employee engagement and retention.
Trained new employees on safety protocols, equipment handling, and standard operating procedures.
Assessed training needs and designed programs to address skill gaps effectively.
Monitored compliance with safety regulations, promoting a safe working environment for all staff members.
Consistently lifted materials weighing from 5 - 75lbs.
Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Strapped items down over protective padding to secure throughout transportation.
Pizza Maker
DiCarlo's Pizza
Weirton, WV
02.2017 - 01.2020
Operated pizza ovens and kitchen equipment to ensure optimal cooking performance.
Prepared dough, sauces, and toppings to maintain quality standards.
Assembled and customized pizzas based on customer specifications and preferences.
Maintained cleanliness and organization of workstations to comply with health regulations.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Sandwich Artist
SUBWAY®Restaurants
Weirton, WV
01.2014 - 01.2020
Crafted high-quality sandwiches using fresh ingredients while ensuring adherence to food safety standards.
Provided exceptional customer service by efficiently processing orders and addressing customer inquiries.
Maintained cleanliness and organization of workstations, contributing to a positive dining environment.
Trained new employees on sandwich preparation techniques and restaurant policies to ensure consistency.
Developed strategies for upselling menu items, increasing average transaction value through effective communication skills.
Implemented efficient workflows that reduced order preparation time, enhancing overall customer satisfaction.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Increased speed of service through effective multitasking and time management skills.
Collaborated with team members to maintain a smooth workflow during busy hours.