GARY BELL
CALEDONIA,NEW YORK
Summary
Customer Account Manager with a proven track record at LandPro Equipment, excelling in client relationship building and revenue generation. Expert in performance tracking and sales tactics, I successfully enhanced customer satisfaction and retention, driving significant growth opportunities through strategic account management and effective communication.
Overview
31
31
years of professional experience
Work History
Customer Account Manager
LandPro Equipment
01.2008 - Current
- Managed customer relationships to ensure satisfaction and retention.
- Facilitated resolution of customer inquiries and concerns efficiently.
- Developed detailed account plans to align with customer needs and objectives.
- Collaborated with sales team to identify growth opportunities within accounts.
- Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers.
Salesperson
Milton CAT
09.2004 - 12.2008
- Developed strong customer relationships to enhance client satisfaction and retention.
- Provided product expertise and recommendations, improving customer decision-making processes.
- Collaborated with team members to streamline sales operations and improve workflow efficiency.
- Conducted regular market analysis to identify trends and adjust sales strategies accordingly.
CSR, Sales
LAKELAND EQUIPMENT
10.1998 - 09.2004
- Enhanced customer satisfaction through effective communication and problem-solving techniques.
- Streamlined sales processes by implementing CRM tools for improved tracking and follow-up.
- Collaborated with team members to develop strategies that increased product knowledge and upselling skills.
- Trained new staff on operational procedures and customer service best practices, fostering a collaborative environment.
Parts Manager
Kellys Garage
06.1994 - 10.1998
- Managed inventory levels to ensure timely availability of parts and materials.
- Streamlined ordering processes to reduce lead times and enhance service delivery.
- Led training programs for staff on parts identification and inventory management systems.
- Collaborated with suppliers to negotiate favorable terms and maintain quality standards.
Education
Associate of Science - Agricultural Business
ALFRED STATE COLLEGE
Alfred, NY05-1994
Skills
- Client relationship building
- Performance tracking
- Revenue generation
- Sales tactics
Timeline
Customer Account Manager
LandPro Equipment
01.2008 - Current
Salesperson
Milton CAT
09.2004 - 12.2008
CSR, Sales
LAKELAND EQUIPMENT
10.1998 - 09.2004
Parts Manager
Kellys Garage
06.1994 - 10.1998
Associate of Science - Agricultural Business
ALFRED STATE COLLEGE
I have been invovled in governmental sales for 12 years.
I have been selling to Governmental entities for 12 years. Mostly Alamo and Tiger mowers on John Deere Tractors.