Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Gary Bivens

Brazoria,TX

Summary

Hardworking service professional proficient in gathering and testing samples, producing detailed reports, and managing chemical and flow levels throughout the facility. Bring valid credentials and commitment to continuous learning.

Overview

9
9
years of professional experience

Work History

Technical Service Representative

Kurita America
Freeport, Texas
10.2022 - 03.2024
  • Researched, analyzed, and troubleshot customer issues to identify root cause of problems.
  • Monitored incoming service requests from internal or external clients and provided accurate resolutions on time.
  • Reported any recurring problems or trends to management for further investigation.
  • Collaborated with other departments to ensure timely resolution of customer issues.
  • Maintained records of plant operation, including chemical dosages, flow rates, residuals, and other parameters.
  • Inspected tanks and pipes for signs of corrosion or malfunctioning equipment.
  • Adhered strictly to applicable regulations governing wastewater discharge levels.
  • Ensured that all necessary permits were obtained prior to beginning work on any project.
  • Investigated customer complaints pertaining to taste, odor, color or turbidity levels in drinking water supplies.
  • Developed reports regarding water quality control activities for management review.
  • Calibrated pumps and valves to regulate the flow of chemicals into the water supply system.
  • Monitored and adjusted water treatment plant operations in accordance with established procedures.
  • Repaired and maintained pumps, motors, blowers and other mechanical equipment used in the plant's operations.
  • Conducted weekly inspections of all equipment used in the water treatment process.
  • Managed inventory of chemicals used in the water treatment process.
  • Troubleshot operational issues involving mechanical components of the plant's systems.
  • Operated sludge handling equipment such as centrifuges, thickeners, clarifiers, and filters.
  • Communicated effectively with personnel from other departments concerning any potential problems or concerns.
  • Performed laboratory tests on raw and treated water samples to ensure adherence to safety standards.
  • Collected samples to assess water quality and tested for pH, hardness and sediment levels.
  • Inspected water quality and levels and reported findings to supervisors.
  • Responded to plant emergencies and equipment breakdowns by contacting appropriate supervisors and adhering to protocols.
  • Performed grounds and equipment maintenance to keep facility running smoothly.
  • Prepared records of plant operations, material quantities and laboratory test results.
  • Refilled and replaced chemical containers to prevent shortages and delays.
  • Backwashed filters to remove dirt, grime and buildups.
  • Monitored chemical feed pumps to verify proper chemical dosage in treated water.
  • Operated and adjusted equipment controls to purify and clarify water, process or dispose of sewage and generate power.
  • Performed housekeeping duties to keep facilities clean and neat.
  • Assisted in safe unloading and storage of chemicals.
  • Inspected equipment or monitored operating conditions, meters, and gauges to determine load requirements and detect malfunctions.
  • Directed and coordinated plant workers engaged in routine operations and maintenance activities.
  • Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
  • Collected and tested water and sewage samples using test equipment and color analysis standards.
  • Added chemicals to disinfect and deodorize water and other liquids.
  • Maintained, repaired and lubricated equipment.

Maintenance Helper

Excel
Freeport, Texas
03.2019 - 10.2021
  • Replaced worn out parts on machinery using hand tools.
  • Assisted maintenance personnel with repairs, replacements, and installations of various machines.
  • Followed safety protocols while performing maintenance tasks.
  • Performed routine cleaning tasks such as sweeping floors, wiping down surfaces, and emptying trash receptacles.
  • Loaded and unloaded materials from delivery trucks as required.
  • Inspected and maintained equipment to ensure proper functioning.
  • Completed daily checklists of assigned tasks to ensure all duties were met accordingly.
  • Kept tools and equipment in excellent condition by cleaning and maintaining.
  • Reviewed maintenance work orders to complete daily requests.
  • Communicated with professionals to receive and complete assignments.
  • Monitored maintenance supplies and tools to request purchases from professionals.
  • Detected and repaired hazardous conditions or concerns that presented risk of accidents or injuries.

Maintenance Helper

Clark Company
10.2018 - 12.2018
  • Worked with maintenance crews to fix machines, belts, and any equipment that needed repairs
  • Provided my own tools necessary to perform my job duties.
  • Replaced worn out parts on machinery using hand tools.
  • Assisted maintenance personnel with repairs, replacements, and installations of various machines.
  • Performed routine cleaning tasks such as sweeping floors, wiping down surfaces, and emptying trash receptacles.

Hurricane Harvey Relief
09.2017 - 08.2018
  • Re-built certain areas damaged by Hurricane Harvey in August 2017
  • Worked on sheds, buildings, repairing plumbing in homes, and debris clean up.

Pipefitter/Plumber

RK Mechanical
01.2017 - 08.2017
  • Installing and hanging pipe and fixtures
  • Working with PVC, copper and steel pipe on commercial new construction projects

Pipe Fitter (Commercial Project)

Powerlabor
01.2016 - 10.2016
  • Worked with a lot of cast iron, Stainless steel and Copper
  • Running the domestic and chill water lines
  • Measure and mark pipes for cutting and threading
  • Lay out full scale drawings of pipe systems, supports, and related equipment, following blueprints
  • Plan pipe system layout, installation, or repair according to specifications
  • Cut and bore holes in structures, such as bulkheads, decks, walls, and mains, prior to pipe installation, using hand and power tools.

Pipe Fitter

Austin (Commercial)
03.2015 - 10.2015
  • (Maintenance on the Pipe throughout the Hospital) Cut, thread, and hammer pipe to specifications, using tools such as saws, cutting torches, and pipe threaders and benders
  • Assemble and secure pipes, tubes, fittings, and related equipment, according to specifications, by welding, brazing, cementing, soldering, and threading joints
  • Attach pipes to walls, structures and fixtures, such as radiators or tanks, using brackets, clamps, tools or welding equipment
  • Inspect, examine, and test installed systems and pipe lines, using pressure gauge, hydrostatic testing, observation, or other methods.

Education

College -

Blinn
01.2012

High School Diploma -

Angleton High School
Angleton
05-2010

Skills

  • Operating systems
  • System Maintenance
  • Performance Testing
  • Water Quality Analysis
  • Filter operation
  • Water Treatment Technologies
  • Adjusting chemical levels
  • System monitoring
  • Equipment Operation
  • Hazardous Materials Handling
  • Report Writing
  • Laboratory Testing
  • Preventive Maintenance
  • Chemical Handling
  • Relationship Building
  • Reliability
  • Self Motivation
  • Effective Communication
  • Time management abilities
  • Sample Collection
  • Attention to Detail
  • Professional Demeanor
  • Analytical Skills
  • Multitasking
  • Teamwork and Collaboration

Additional Information

I have my Apprentice License, all my tools, and ready to get to work

Timeline

Technical Service Representative

Kurita America
10.2022 - 03.2024

Maintenance Helper

Excel
03.2019 - 10.2021

Maintenance Helper

Clark Company
10.2018 - 12.2018

Hurricane Harvey Relief
09.2017 - 08.2018

Pipefitter/Plumber

RK Mechanical
01.2017 - 08.2017

Pipe Fitter (Commercial Project)

Powerlabor
01.2016 - 10.2016

Pipe Fitter

Austin (Commercial)
03.2015 - 10.2015

College -

Blinn

High School Diploma -

Angleton High School

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