Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Bogaert

Harrison

Summary

Dedicated Professional School Bus Operator with a clean driving record and extensive experience at Auxilio Services. Proven ability in passenger management and safety compliance, enhancing student transportation experiences. Skilled in vehicle inspections and conflict resolution, ensuring timely and secure transit for all students while fostering strong relationships with parents and school staff. seeking Transportation Management Position with Auxilio Services.

Overview

26
26
years of professional experience

Work History

Professional School Bus Operator

Auxilio Services
06.2025 - Current
  • Operated school buses safely and efficiently, ensuring timely transportation for students.
  • Conducted regular vehicle inspections to maintain compliance with safety regulations.
  • Communicated effectively with parents and school staff regarding student transportation needs.
  • Assisted in training new drivers on operational protocols and safety procedures.
  • Monitored student behavior during transit to maintain a safe environment on the bus.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential issues promptly.
  • Ensured compliance with federal, state, and local regulations by adhering to transportation laws and guidelines.
  • Contributed to district-wide safety initiatives through participation in safety meetings and workshops.
  • Maintained timely schedules for pick-up and drop-off of students, ensuring punctuality for school activities.
  • Maintained a clean work area both inside the bus cabin as well as outside around the vehicle per district guidelines.
  • Managed accurate records of daily routes, student attendance, incident reports, vehicle inspections, and fuel usage logs.
  • Participated in ongoing professional development opportunities to stay current with industry standards and best practices.
  • Provided support during field trips or special events by transporting students safely to various locations as needed.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.

Owner/Operator

Affordable Glass Pro LLC
02.2010 - 11.2024
  • Operated daily business activities to ensure smooth operations and customer satisfaction.
  • Managed inventory levels and maintained organized storage for efficient access to products.
  • Developed and implemented safety protocols to create a secure work environment.
  • Trained new staff on operational procedures and service standards to enhance team performance.
  • Monitored financial transactions, maintaining accurate records for budgeting purposes.
  • Resolved customer inquiries and complaints promptly to foster positive relationships.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.

Professional Bus Operator

First Student Transportation
11.2021 - 06.2023
  • Operated large passenger buses safely and efficiently across designated routes.
  • Maintained adherence to schedules, ensuring timely arrivals and departures for all passengers.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Assisted passengers with boarding, providing support for those requiring special assistance.
  • Trained new operators on company policies, safety protocols, and operational procedures.
  • Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
  • Participated in ongoing training programs to stay current on industry trends, safety guidelines, and company policies.

Store Manager

Glass Express Inc
03.2000 - 01.2010
  • Oversaw daily store operations, ensuring optimal customer service and operational efficiency.
  • Developed training programs for staff, enhancing product knowledge and customer engagement skills.
  • Implemented inventory management systems, streamlining stock replenishment processes and reducing shrinkage.
  • Analyzed sales data to identify trends, driving strategic decisions to improve product offerings.
  • Established performance metrics for team members, fostering accountability and recognition of achievements.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

High School Diploma - General Studies

Hazel Park High School
Hazel Park, MI
05.1983

Skills

  • Weather condition awareness
  • Passenger management
  • Bus evacuation drills
  • Defensive driving
  • Traffic laws adherence
  • Vehicle inspection
  • Route navigation
  • Maintaining records
  • Emergency procedures
  • Safe driving techniques
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Pre-trip inspections
  • Clear communication
  • Team collaboration
  • Transporting students
  • Clean driving record
  • Commercial driving
  • Inclement weather driving
  • Conflict resolution
  • Air brake certification
  • Dependable and responsible
  • Excellent communication
  • Organizational skills
  • Commercial drivers license CDL
  • Valid Driver's license
  • Decision-making
  • Relationship building

Timeline

Professional School Bus Operator

Auxilio Services
06.2025 - Current

Professional Bus Operator

First Student Transportation
11.2021 - 06.2023

Owner/Operator

Affordable Glass Pro LLC
02.2010 - 11.2024

Store Manager

Glass Express Inc
03.2000 - 01.2010

High School Diploma - General Studies

Hazel Park High School

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Gary Bogaert