Gary Bolduc

Work History

Brand Market Manager

CraftHouse Agency

Portsmouth, NH

05.2024 - Current

Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.

Warehouse Supervisor

True Value Distribution Center

Manchester , NH

11.2011 - 09.2024

Supervised daily operations, addressing order management, and regulatory challenges promptly.
Held staff meetings to share project information and address specific issues.
Monitored processing equipment and machinery for proper start-up, operation and shut down.
Prepared and led staff training and instruction.
Analyzed data from reports generated by Warehouse Management System software.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Identified process improvement opportunities within the warehouse environment.
Ensured compliance with local regulations related to health and safety standards.
Performed regular inspections of equipment, facilities, and personnel safety practices.
Coordinated with transportation companies for timely delivery of goods.
Inspected equipment for wear, specifications adherence and issues.
Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
Scheduled materials shipments and transportation for on-time delivery, reducing delays.
Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
Collaborated with departments to streamline processes, improving operational efficiency.
Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Led the warehouse team to enhance productivity and safety, ensuring compliance with regulations.
Created strategies for improving operational efficiencies in the warehouse.
Operated forklifts to fill or empty overhead spaces.
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Implemented effective scheduling to optimize freight and package shipments.
Supervised loading and unloading of materials from incoming trucks.
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Reviewed invoices for accuracy prior to authorizing payment processing.
Conducted training sessions for new employees on proper use of equipment and safety protocols.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Developed plans for reorganizing storage areas as necessary based on product volume changes.
Utilized various software and tools to streamline processes and optimize performance.
Prioritized and organized tasks to efficiently accomplish service goals.
Operated a variety of machinery and tools safely and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Managed inventory and supplies to ensure materials were available when needed.

Team Leader

True Value Distribution Center

Manchester , NH

09.2005 - 11.2011

Offered training and support to keep team members motivated and working toward objectives.
Monitored team workload to prevent burnout and ensure equitable task distribution.
Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
Participated in regular meetings with senior leadership to provide updates on team progress.
Monitored daily workflow to ensure adherence to established policies and procedures.
Provided coaching and feedback on employee performance, encouraging professional development.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with other departments to ensure alignment of goals across teams.
Managed conflict resolution within the team to maintain a positive work environment.
Maintained open lines of communication with senior management, reporting team progress and challenges.
Analyzed key performance indicators to identify effective strategies.
Maintained a positive work environment that promoted collaboration between team members.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Established clear expectations for employees, providing guidance when needed.
Set specific goals for projects to measure progress and evaluate end results.
Ensured compliance with legal and regulatory requirements in all team activities.
Established clear team goals aligned with company objectives, tracking progress regularly.
Ensured compliance with all safety regulations in the workplace.
Fostered a culture of continuous improvement, encouraging innovation and efficiency.
Evaluated needs of departments and delegated tasks to optimize overall production.
Coordinated daily operations, ensuring team adherence to company policies and procedures.
Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Completed daily quality assurance duties to provide feedback for improvements.
Facilitated training sessions for new employees on company policies and procedures.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Assisted with customer requests and answered questions to improve satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operated equipment and machinery according to safety guidelines.

Shipper

True Value

Manchester, NH

09.2002 - 09.2005

Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Consulted item numbers and storage locations to stock warehouse quickly and efficiently.
Inspected materials for defects prior to packing them for shipment.
Processed returns quickly and accurately according to company policy.
Compared and verified identifying information of outgoing shipments.
Packed, sealed or affixed postage to prepare materials for shipping.
Followed safety protocols when operating machinery or equipment.
Utilized RF scanners to track items throughout the warehouse.
Provided support to production teams as needed.
Maintained cleanliness of warehouse environment.
Operated forklifts, pallet jacks, and other material handling equipment.
Packed and shipped orders accurately and efficiently.
Prepared work orders, bills of lading or shipping orders to route materials.
Labeled containers correctly according to destination requirements.
Coordinated with other departments on order fulfillment issues.
Operated lift and hand trucks to transfer materials to and from target areas.
Ensured quality control standards were met for all outgoing packages.
Exceeded customer satisfaction by finding creative solutions to problems.
Operated a variety of machinery and tools safely and efficiently.
Managed household errands and other essential duties.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked with cross-functional teams to achieve goals.

Order Filler

True Value Distribution Center

Manchester, NH

09.1996 - 09.2004

Operated RF scanners to accurately pick orders for customers.
Confirmed items picked for orders by keying codes into system.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Attended company safety meetings to maintain knowledge of new and important information.
Packaged items with appropriate materials to prevent damage during shipping.
Limited damage to products and orders by using care when choosing items.
Collaborated with team members to achieve daily goals set by management.
Operated forklift and pallet jack to transport heavy loads.
Fulfilled orders quickly to accomplish challenging daily objectives.
Trained new employees regarding warehouse procedures and standards.
Placed products on conveyors for final wrapping and shipment.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
Marked and labeled containers with accurate shipping information to prevent delays.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Regularly checked expiration dates on products in stock to ensure freshness.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Recognized by management for providing exceptional customer service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Receiving Clerk

True Value Distribution Center

Manchester, NH

09.2000 - 09.2002

Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
Monitored merchandise received and shipped from facility in computer system.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Maintained a clean and safe work area in compliance with OSHA standards.
Maintained accurate records of incoming deliveries according to established procedures.
Organized deliveries by sorting and stocking receivables
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Followed company safety policies while handling heavy objects manually or with equipment such as forklifts or dollies during the unloading process.
Checked accuracy of cargo manifests against purchase orders, identifying errors promptly.
Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
Reviewed work orders to check correctness of deliveries.
Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
Updated inventory records to reflect new stock levels.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Used vendor knowledge to determine shipping procedures, routes and rates.
Traced missing material and shipments through vendor and customer communications.
Organized storage areas to maximize movement and minimize labor.
Operated forklifts, power jacks and other motorized equipment to locate and transport material.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Identified and reported inventory discrepancies to supervisor with recommendations for correction.
Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Maintained dock security and monitored entries into and exits from receiving and other secure areas.
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Operated equipment and machinery according to safety guidelines.
Operated a variety of machinery and tools safely and efficiently.
Managed household errands and other essential duties.

Package Delivery Seasonal

UPS

Manchester, NH

11.1994 - 12.1996

Carried heavy items from vehicle to customer building location.
Logged package delivery time in system for proof of delivery and to close orders.
Followed company policies and procedures for package handling and delivery.
Collected signatures or other proof of delivery from recipients.
Handled customer inquiries and resolved delivery issues promptly.
Collaborated with team members to improve delivery processes and efficiency.
Demonstrated professionalism and positive attitude in customer interactions.
Managed time effectively to complete all scheduled deliveries.
Delivered packages to recipients safely and within scheduled time frames.
Adapted to varying weather conditions and traffic patterns during deliveries.
Maintained cleanliness and organization of delivery vehicle.
Utilized handheld devices for route navigation and package tracking.
Worked effectively in team environments to make the workplace more productive.

Quarry Dust Control

Brox Industries

Hudson, NH

06.1994 - 09.1995

Inspected the truck daily for any mechanical issues or safety concerns.
Operated lawn mowers, weed trimmers, leaf blowers, and other tools.
Shoveled snow and spread salt on walkways and parking lots.
Performed preventative maintenance to keep equipment in excellent working condition.

Produce Clerk

Hannaford Supermarket

Manchester , NH

08.1992 - 09.1994

Loaded, unloaded and moved heavy products using material loading equipment.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Collaborated with team members, sharing tasks and supporting department goals.
Stocked, rotated and faced products with attention to product quality and expiration dates.
Answered customer inquiries regarding product features, pricing, and availability.
Followed instructions to properly arrange merchandise items.
Checked prices and located products for customers.
Cleaned work areas throughout shift to maintain sanitation standards.
Answered shopper questions regarding shelf life and appropriate produce storage.
Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
Responded to customer feedback, addressing concerns and improving service quality.
Weighed, labeled, priced, and packaged produce items for sale.
Assisted other departments within the store when needed.
Greeted customers and offered to help locate produce items.

Summary

Overview

Work History

Brand Market Manager

Warehouse Supervisor

Team Leader

Shipper

Order Filler

Receiving Clerk

Package Delivery Seasonal

Quarry Dust Control

Produce Clerk

Education

High School Diploma -

Skills

Timeline

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