Gary Bray
Columbus,OH
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
2007
2007
years of post-secondary education
Work History
Delivery Driver
DPD Deliveries
Dayton, Ohio
07.2024 - 11.2025
- Delivered packages efficiently within designated routes and timelines.
- Operated delivery vehicles while adhering to safety regulations and company policies.
- Managed loading and unloading of parcels to ensure secure transport.
- Maintained accurate delivery logs and reports for tracking purposes.
- Communicated effectively with customers regarding delivery status and potential delays.
- Collaborated with warehouse staff to optimize package sorting processes.
- Assisted in training new drivers on operational procedures and best practices.
- Resolved customer inquiries and issues promptly to enhance service satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked tires for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Petitioner/Signature Collector
Evan’s Solution
Columbus
01.2024 - 07.2024
- Managed collection efforts to recover outstanding debts efficiently.
- Communicated with clients to negotiate payment arrangements and resolve disputes.
- Maintained accurate records of all transactions and client interactions.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Home Health Aide
Horizon Health Care
Columbus
08.2022 - 11.2023
- Assisted patients with daily living activities and personal care tasks.
- Monitored patient health and reported changes to healthcare professionals.
- Documented patient progress and care provided in detailed reports.
- Communicated effectively with patients, families, and healthcare teams.
- Supported patients in mobility exercises and physical therapy routines.
- Assisted with meal preparation, ensuring nutritional needs were met.
- Maintained a clean and safe environment for patients in their homes.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
- Participated in developing individualized care plans based on medical orders and assessments.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Educated patients and families on health care needs, conditions, and options.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Planned, prepared or served meals to patients according to prescribed diets.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Provided entertainment and companionship through conversation, reading, and board games.
- Cared for disabled children or children with sick or disabled parents.
- Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
Tumbler/Production Worker
Oberfields
Columbus
08.2016 - 06.2019
- Operated machinery for mixing and shaping concrete products.
- Monitored production lines for quality assurance and safety compliance.
- Assisted in maintaining equipment to ensure optimal performance.
- Conducted routine inspections of finished products for defects.
- Collaborated with team members to streamline workflow processes.
- Followed safety protocols to minimize hazards in the workplace.
- Loaded and unloaded materials for production activities efficiently.
- Documented daily production reports for inventory management purposes.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Identified defective parts or components and removed them from production line.
- Inspected product quality prior to packaging and shipment.
- Ensured proper labeling of completed products before shipping out.
- Assisted in setting up production lines for manufacturing processes.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Attended regular training sessions to increase machine operating skills.
- Monitored production line operations to ensure efficiency and accuracy.
- Analyzed work orders to determine materials needed for each production batch.
- Organized storage areas for efficient retrieval of items when needed.
- Tracked production data such as number of items produced per hour, day, week.
- Adhered strictly to established guidelines and procedures while performing duties.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Utilized computer software programs to record details related to production process.
- Troubleshot technical issues that arose during assembly process.
- Conducted routine maintenance checks on all machinery used in the production line.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Set up and operated production machinery according to specific standards and protocols of company.
- Met or exceeded target for on-time customer shipments.
- Hand-assembled needed parts with bolts and screws.
- Measured and weighed items to meet quality standards and prevent waste.
- Separated products according to weight, grade and size of material to produce final product.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Classified defects from finished orders for record tracking and statistics.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Education
Masonry
Southeast Career Center
Columbus, OH 12.2003 - 02.2005
Whetstone
Columbus , OHSkills
- Route navigation
- Vehicle inspection
- Safety compliance
- Package handling
- Delivery tracking
- Time management
- Conflict resolution
- Recordkeeping accuracy
- Team collaboration
- Problem solving
- Interpersonal skills
- Attention to detail
- Emergency response
- Training assistance
- Responsible driver
- Lifts up to [number] pounds
- Customer service
- Valid class B commercial Driver's license
- Heavy hauling
- Safe driving
- Clean MVR
- Forklift operation
- Heavy lifting
- Quality assurance
- Problem-solving
- Pallet jack and hand truck operation
- Weather adaptability
- Delivery recordkeeping
- Advanced planning
- Point-of-sale system
- Local delivery
- Customer communication
- Route planning
- Route logs
- Load securing
- Record keeping
- Delivery logging
- Vehicle maintenance
- Dispatch communication
- Delivery schedule development
- Mileage tracking
- Basic vehicle repair
- Pre-trip and Post-trip inspections
- Four-axle vehicles
- Retail logistics
- Valid class A commercial Driver's license
- Stocking and inventory
- DOT compliance
- Database management
- Safe driving record
- Clear communication
- Vehicle inspections
- Product promotion
- Inventory management
- Punctual and reliable
- Skilled forklift operator
- GPS navigation
- Package scanning
- Client relationship management
- Positive attitude
- Commercial driving
- Customer interaction
- Defensive driver training
- Goods transport
- Dependable and reliable
- Payment collection
- Sales strategy development
- Equipment operation
- Map reading and navigation skills
- Safe driver training
- Vehicle cleaning and maintenance
- Courteous and polite demeanor
- Vehicle systems
- Valid Driver's license
- Order picking and processing
- Exceptional written and verbal communication skills
- Shopping orders
- Multitasking and organization
- Doubles and triples specialist
Timeline
Delivery Driver
DPD Deliveries
07.2024 - 11.2025
Petitioner/Signature Collector
Evan’s Solution
01.2024 - 07.2024
Home Health Aide
Horizon Health Care
08.2022 - 11.2023
Tumbler/Production Worker
Oberfields
08.2016 - 06.2019
Masonry
Southeast Career Center
12.2003 - 02.2005
Whetstone