GARY BRENDERS
Dallas,TX
Summary
An innovative leader dedicated to advancing the strategic vision, increasing profitability, and sustaining growth. Highly organized with a proven track record for team building and increasing quality of customer service by raising standards and employee engagement.
Overview
19
19
years of professional experience
Work History
Operations Specialist
ECI - Texas Live!
Arlington, TX
07.2019 - Current
- Track and analyze reports to determine improvement needs
- Use Compete Radar / Ctuit to model data and forecast trends
- Evaluate performance and policies compliance
- Apply knowledge of previous needs to forecasted business
- Deliver in-depth training to workers in food preparation and customer focus
- Spear-head regular maintenance and repair operations of building and equipment
- Develope, implement and manage business plans
- Motivate staff to perform at peak efficiency and quality
- Responisble for staffing - including; hiring, managing, monitoring goals and conducting performance reviews
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews
- Track and record expenses and reconcile accounts to maintain accurate, current and compliant financial records
Food and Beverage Manager
Alamo Drafthouse Cinema
Richardson, TX
04.2018 - 05.2019
- Increased product offerings by 10% through leveraging vendor partnerships
- Oversaw inventory and product stock to develop and maintain inventory controls
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Coordinated and managed liquor training and directed staff performance to maximize customer satisfaction, operational efficiency and business profits
- Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency
Beverage Director
Dallas Craft Co., and The Drunken Donkey
DFW, TX
06.2014 - 02.2018
- Product selection & pricing
- Creating and executing successful LTO's
- Creative marketing and sales campaigns
- Staff Education & Training
- Building and maintaining strong vendor relationships
- New store openings
- Interviewing and hiring of all managers
- Overseeing & coaching store managers
- Weekly meetings with all general managers to ensure organizational efficiency
- Setting and maintaining budgets to maximize profitability
- Store inspections and manager evaluations
- Building and maintaining brand standards and practices
- Conducted daily pre-shift and weekly manager meetings to ensure organizational efficiency
- Optimize profits by controlling food, beverage, and labor costs on a daily/periodical basis
- Reduced food waste 20% by overseeing the use of ingredients to plan for costs, anticipated customers and popularity of items
- Hired qualified staff to fill FOH and BOH positions
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data
General Manager
The Ginger Man
Dallas, TX
09.2009 - 05.2014
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Optimize profits by controlling food, beverage, and labor costs on a daily/periodical basis
- Schedule and direct staff in daily work assignments to maximize profitability
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
- Built sales forecasts and schedules to reflect desired productivity targets
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality
- Initiated negotiations regarding vendor contacts and kept updated records of contracts
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 27%
Traveling Corporate Trainer
House Of Blues
Cleveland, OH
08.2004 - 01.2008
- Transferred to Dallas, Texas in 2007 to open first Texas venue
- Accomplished training new employees on House of Blues values, standards, policies, and procedures
- Served drinks in a fast-paced live music environment
- Opening new venues
Education
Cuyahoga Community College
Cleveland, OHSkills
- Strategic Planning
- Project Management
- Operations management
- Inventory Management
- Customer Service
- Team building
- Scheduling
- Payroll and budgeting
- Scheduling & Training
- Cash Management
Timeline
Operations Specialist
ECI - Texas Live!
07.2019 - Current
Food and Beverage Manager
Alamo Drafthouse Cinema
04.2018 - 05.2019
Beverage Director
Dallas Craft Co., and The Drunken Donkey
06.2014 - 02.2018
General Manager
The Ginger Man
09.2009 - 05.2014
Traveling Corporate Trainer
House Of Blues
08.2004 - 01.2008
Cuyahoga Community College
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