Gary Butler
Richland Hills,Texas
Overview
43
43
years of professional experience
Work History
Substitute Teacher / Instructional Assistant
Grapevine-Colleyville Independent School District
Grapevine, TX
08.2013 - Current
- Supported student learning across subjects and grade levels by adapting instructional strategies.
- Designed lesson plans that engaged diverse learning styles and increased student participation.
- Managed classroom behavior to maintain a positive and productive learning environment.
- Collaborated with teachers to implement curriculum adjustments based on student needs.
- Employed educational technology tools to enrich classroom experiences and foster interactive learning.
- Assisted in the assessment of student performance through observation and feedback.
Instructor/Field Training Officer/ Transportation Security Officer
Tarrant County Sheriff Department
Fort Worth, Texas
08.2005 - 08.2013
- Delivered training sessions on law enforcement procedures and safety protocols.
- Transport inmates to state prison.
- Trained officers in confinement and in the field.
Customer Service Representative
Crest Auto Group
Plano, Texas
04.1995 - 08.2005
- Assisted customers with inquiries and product information.
- Resolved customer complaints efficiently and professionally.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to enhance service quality.
- Utilized CRM software to track and manage customer issues.
- Answered customer inquiries and provided accurate information regarding products and services.
Sales/Assistant Manager
Dillards Department Store
Dallas, Texas
06.1983 - 04.1995
- Assisted customers in product selection and provided personalized recommendations.
- Trained new staff on customer service protocols and store policies.
- Managed inventory levels and organized merchandise on sales floor to enhance product accessibility.
- Collaborated with team members to ensure clean, inviting shopping environment that improved customer experience.
- Processed transactions accurately using point-of-sale systems.
- Supported promotional events by setting up displays and engaging customers to drive foot traffic.
Education
Business Administration and Management
Texas Tech University, Higher Ground College
Lubbock, TX, Garland,TXSkills
- State of Texas Paraprofessional Certificate
- Brookhaven College Substitute Teacher Certificate
- Certificate of Ordination
- Security Guard Card Level ll & Level lll Commissioned
- State of Texas Jailers License
- Leasing Consultant Certificate (sterling personnel)
- CDL-Commercial Drivers License class B with air-brakes and passenger endorsement
References
- Bob Cowperthwait = Electrical Enginer, Email- robert.cowperthwait@verizon.net # 972-824-8216
- David Rodgers = Military Police, Email- rogers72@msn.com # 817-247-5265
- Adam Friedman = Security Guard, Email- doctorwho1970@att.net # 817-372-6044
Timeline
Substitute Teacher / Instructional Assistant
Grapevine-Colleyville Independent School District
08.2013 - Current
Instructor/Field Training Officer/ Transportation Security Officer
Tarrant County Sheriff Department
08.2005 - 08.2013
Customer Service Representative
Crest Auto Group
04.1995 - 08.2005
Sales/Assistant Manager
Dillards Department Store
06.1983 - 04.1995
Business Administration and Management
Texas Tech University, Higher Ground College