Gary Call
Saltville ,VA
Summary
Dedicated professional with extensive experience in facilities maintenance at Reline America, excelling in cleaning expertise and customer service. Proven ability to enhance cleanliness and safety standards while effectively managing cleaning supplies. Recognized for implementing efficient waste disposal management practices, contributing to a healthier environment and fostering a positive atmosphere for building occupants.
Overview
38
38
years of professional experience
Work History
Maintenance/ Janitor
Reline America
08.2020 - 12.2025
- Operated cleaning equipment to maintain cleanliness and safety in assigned areas.
- Assisted with waste disposal and recycling efforts to support environmental initiatives.
- Learned proper techniques for sanitizing surfaces and restrooms to ensure hygiene standards.
- Collaborated with team members to organize supplies and improve efficiency in cleaning tasks.
- Followed safety protocols while handling chemicals and equipment during daily operations.
- Participated in training sessions to enhance knowledge of best practices in janitorial services.
- Maintained inventory of cleaning supplies, reporting shortages to ensure continuous availability.
- Adapted quickly to changing priorities and tasks while managing time effectively on the job.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Enhanced building safety through regular inspection and repairs.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Delivery Supervisor
Southwest Pharmacy
07.2019 - 08.2020
- Supervised daily delivery operations, ensuring timely and accurate dispatch of medications.
- Coordinated logistics with pharmacy staff to optimize delivery schedules and routes.
- Trained new delivery personnel on safety protocols and operational procedures.
- Monitored inventory levels, facilitating efficient restocking of delivery supplies.
- Implemented process improvements that enhanced overall delivery efficiency and accuracy.
- Collaborated with management to develop training materials for ongoing staff development.
- Addressed customer inquiries regarding deliveries, ensuring high satisfaction levels.
- Evaluated performance metrics to identify areas for operational enhancement and team training needs.
- Mentored new delivery team members, providing guidance on best practices and company policies.
Transportation Supervisor
Abingdon Auto Auction
10.2009 - 05.2019
- Coordinated logistics for vehicle transportation, ensuring timely deliveries and optimal routing.
- Managed daily operations of auction processes, enhancing workflow efficiency and minimizing delays.
- Supervised team performance, providing training and support to improve productivity and safety compliance.
- Implemented process improvements that streamlined auction scheduling, reducing turnaround time for vehicles.
- Oversaw inventory management systems, ensuring accurate tracking of vehicles entering and exiting the auction site.
- Conducted regular safety audits to maintain compliance with industry regulations and improve workplace standards.
- Developed standard operating procedures for transportation processes, promoting consistency across all shifts.
- Collaborated with cross-functional teams to resolve logistical challenges and enhance customer satisfaction levels.
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
Investigator
Town of Saltville
10.2006 - 10.2007
- Conducted thorough investigations into local incidents to gather evidence and ensure community safety.
- Collaborated with law enforcement agencies to share information and enhance investigative efforts.
- Prepared detailed reports summarizing findings and recommended actions based on investigation outcomes.
- Utilized investigative tools and software to analyze data and track case progress efficiently.
- Interviewed witnesses and gathered statements to develop comprehensive case files for review.
- Assisted in the development of community outreach programs to educate residents on safety practices.
- Monitored compliance with local regulations during investigations, ensuring adherence to legal standards.
Investigator/ Deputy
Smyth County Sheriff S Office
01.1997 - 10.2006
- Conducted thorough investigations into criminal activities, gathering evidence and interviewing witnesses.
- Analyzed case files and reports to identify patterns and develop investigative strategies.
- Collaborated with law enforcement agencies to share information and coordinate efforts on ongoing cases.
- Prepared detailed reports summarizing findings for prosecution and court presentations.
- Utilized forensic tools and technologies to collect and analyze physical evidence effectively.
- Trained junior investigators on best practices in evidence collection and case management procedures.
- Developed community outreach programs to educate the public on crime prevention measures.
- Led multi-agency task forces for complex investigations, fostering collaboration among various stakeholders.
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Police Officer/Investigator
Town of Saltville
02.1988 - 01.1997
- Responded promptly to emergency calls, ensuring public safety and effective crisis management.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses to support case development.
- Collaborated with community organizations to foster positive relationships and enhance public trust in law enforcement.
- Enforced local laws and regulations, maintaining order and promoting a safe environment for residents.
- Developed and delivered educational programs on crime prevention, enhancing community awareness and engagement.
- Mentored new officers, providing guidance on departmental procedures and best practices in policing.
- Assisted in the implementation of new patrol strategies, improving response times and resource allocation efficiency.
- Evaluated operational policies to identify areas for improvement, contributing to enhanced departmental effectiveness.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
High School Diploma - General Studies
RB Worthy High
Saltville, VA05.1986
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Window washing
- Facilities maintenance
- Dusting proficiency
- Chemical handling
- Trash compacting
- Waste disposal management
- Basic repairs
- Skilled housekeeper
- Custodial machine operation
- Work orders
- Snow removal
- Lawn mowing
- Cardboard baling
- Carpet cleaning
- Plumbing repairs
- Appliance cleaning
- Bathroom sanitation
- Recycling
- Safety compliance
- Pressure washing
- Wall washing
- Equipment maintenance
- Ceiling fan cleaning
- Floor maintenance
- Graffiti removal
- Cleaning supply management
- Grounds upkeep
- Vacuum operation
- Outdoor cleaning
- Floor scrubbers and polishers
- Stairwell cleaning
- Excellent communication skills
- Spill cleanup procedures
- Industrial cleaning methods
- Window frame cleaning
- Leaf blowing
- Recycling support
- Polishing surfaces
- Exterior cleaning
- Ladder safety
- Floor waxing
- Entryway management
- Sanitization techniques
- Cleaning and sanitizing
- Problem-solving
Timeline
Maintenance/ Janitor
Reline America
08.2020 - 12.2025
Delivery Supervisor
Southwest Pharmacy
07.2019 - 08.2020
Transportation Supervisor
Abingdon Auto Auction
10.2009 - 05.2019
Investigator
Town of Saltville
10.2006 - 10.2007
Investigator/ Deputy
Smyth County Sheriff S Office
01.1997 - 10.2006
Police Officer/Investigator
Town of Saltville
02.1988 - 01.1997
High School Diploma - General Studies
RB Worthy High