Gary Carder
Lake Stevens
Summary
Dynamic Licensed Health Insurance Agent with expertise in customer relationship management and Medicare compliance at Instacare. Proven track record in enhancing client satisfaction and boosting sales through effective communication and needs assessment. Adept at problem-solving and maintaining meticulous records, ensuring optimal service delivery and client retention.
Overview
21
21
years of professional experience
Work History
Licensed Health Insurance Agent
Instacare
Lake Stevens
10.2025 - Current
- Assisted clients in selecting appropriate health insurance plans.
- Provided detailed information about coverage options and benefits.
- Maintained accurate records of client interactions and transactions.
- Conducted follow-ups to ensure client satisfaction with services offered.
- Educated customers on various health insurance products and services available.
- Assisted members to enhance current plans with supplemental benefits to boost sales.
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
Utility Driver
Canteen Vending
09.2012 - 10.2025
- Engaged in continuous training programs to stay updated on industry best practices.
- Maintained vehicle safety standards through regular inspections and strict adherence to maintenance protocols.
- Followed safety guidelines, contributing to reduced accident rates on roads and at workplaces.
- Ensured accurate inventory management with meticulous record-keeping for all delivered goods.
- Operated vending machines across multiple routes to guarantee product availability.
- Maintained cleanliness and functionality of vending equipment during service visits.
- Restocked inventory in vending machines based on demand and product rotation.
- Removed cash, cleaned components, and conducted scheduled vending machine services.
Sales Service Representative
Schwans Supply Food Chain
03.2009 - 08.2012
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
Sales/Merchandiser
Coca Cola Enterprises
01.2006 - 03.2009
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
- Assisted store managers in crafting visually appealing merchandise displays that aligned with seasonal themes or promotions.
Education
Associate of Arts - Hazardous Waste Management
Shoreline Community College
Seattle, WA06.1992
GED -
Edmonds Community College
Lynnwood, WA06.1988
Skills
Health insurance compliance
- Customer relationship management
- Inventory management
- Needs assessment
- Problem solving
- Attention to detail
- Effective communication
- Individual health plans
- Inbound call management
- Medicare expertise
- Hazardous materials handling
Accomplishments
- Brought in 100 new customers.
- Awarded “Employee of the Month” in 2009.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Route Driver of the year
- Perfect attendance award
- Salesmen of the Quarter Three Times
Additional Information
Served in the Army National Guard for 8 years.
Owned and Managed a Bar for 3 years..
Timeline
Licensed Health Insurance Agent
Instacare
10.2025 - Current
Utility Driver
Canteen Vending
09.2012 - 10.2025
Sales Service Representative
Schwans Supply Food Chain
03.2009 - 08.2012
Sales/Merchandiser
Coca Cola Enterprises
01.2006 - 03.2009
Associate of Arts - Hazardous Waste Management
Shoreline Community College
GED -
Edmonds Community College