Summary
Overview
Work History
Education
Skills
Timeline
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Gary Carter

Hayward,CA

Summary

Dynamic professional with a proven track record at Boys And Girls Club Of The Peninsula, enhancing youth development through innovative mentoring and collaboration. Excelled in customer service and problem-solving, significantly improving participant access to resources. Skilled in Microsoft Office and teamwork, adept at driving results and exceeding expectations without exceeding a 55-word limit. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

5
5
years of professional experience

Work History

Youth Developer

Boys And Girls Club Of The Peninsula
08.2022 - 10.2023
  • Trained volunteers in mentoring techniques and best practices to ensure consistent support for all youth participants.
  • Collaborated with community organizations to facilitate access to resources and support for program participants.
  • Organized special events and field trips to expose participants to new experiences, cultural institutions, and potential career paths.
  • Spearheaded the creation of a comprehensive resource database that enabled staff to quickly access information about community-based services, academic resources, and employment opportunities for program participants.

Sales Associate

Victra Verizon Wireless
10.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Home Depot Associate

Home Depot
08.2018 - 03.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Created solutions for customers to satisfy specific needs, quality and budget.

Education

No Degree - Business

Laney College
Oakland, CA
12.2024

High School Diploma -

Menlo Atherton
Menlo Park, CA
06.2018

Skills

Positive Youth Development

Youth engagement

Creativity and Innovation

Youth Advocacy

Customer Service

Problem-Solving

Attention to Detail

Collaboration and Teamwork

Microsoft Office

Timeline

Youth Developer

Boys And Girls Club Of The Peninsula
08.2022 - 10.2023

Sales Associate

Victra Verizon Wireless
10.2021 - 08.2022

Home Depot Associate

Home Depot
08.2018 - 03.2021

No Degree - Business

Laney College

High School Diploma -

Menlo Atherton

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Gary Carter