- Volunteer Work
- Martial Arts
- I enjoy cooking for friends and family gatherings
- Graphic Design
- Acting and Theater
- Crafting and DIY Projects
- Music
- Wine Tasting
- Drawing and Painting
- Learning new cooking techniques and expanding my culinary skills
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Watching Movies and TV Shows
Gary Charles
Houston,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Tow Truck Driver Helper
A & M Towing
Houston, Tx
06.2022 - 11.2023
- Operated tow trucks safely to transport vehicles from various locations.
- Conducted vehicle assessments to determine towing requirements and methods.
- Communicated effectively with customers to provide updates and assistance.
- Implemented safe loading and unloading procedures for damaged vehicles.
Lawn Maintenance Laborer
Green Cutz
Houston, TX
08.2019 - 05.2021
- Operated lawn care equipment including mowers, trimmers, and blowers to maintain landscape aesthetics.
- Performed routine maintenance on tools and machinery to ensure optimal performance and safety.
- Assisted in applying fertilizers and pesticides following safety protocols for effective lawn health.
- Collaborated with team members to complete landscaping projects efficiently within designated timelines.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trained new employees on proper equipment use, safety standards, and maintenance procedures.
- Conducted thorough inspections of properties to identify areas requiring attention or improvement.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
- Developed strong relationships with clients through clear communication of services provided and project timelines.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Assisted in creating visually appealing landscape designs by planting flowers, ornamental grasses, and other vegetation.
Oil Change Technician
Jiffy Lube
Houston, TX
09.2017 - 05.2018
- Performed oil changes efficiently, ensuring vehicle performance and reliability.
- Conducted fluid checks and replacements for optimal engine health.
- Executed preventative maintenance services according to manufacturer specifications.
- Maintained cleanliness of work area to adhere to safety standards.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Make Ready Technician
Mira Vista Apartments
Houston, TX
08.2016 - 03.2017
- Conducted thorough inspections of apartment units to ensure readiness for new tenants.
- Performed routine maintenance tasks, including plumbing repairs and electrical troubleshooting.
- Collaborated with property management to prioritize and address maintenance requests effectively.
- Maintained accurate records of work orders and completed tasks in property management software.
Hotel Maintenance Engineer
North Villa Hotel
Houston, TX
05.2015 - 09.2016
- Conducted regular inspections of hotel facilities to identify maintenance needs and ensure operational efficiency.
- Performed preventive maintenance on HVAC, plumbing, and electrical systems to minimize downtime.
- Collaborated with housekeeping staff to address urgent repair requests promptly and efficiently.
- Managed inventory of maintenance supplies, ensuring availability for timely repairs and service delivery.
Education
Business
Baylor University
Waco, TX01-2026
High School Diploma -
Richard M. Academy
Houston, TX06-2010
Skills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Heavy lifting
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Goal setting
- Relationship building
- Strategic planning
- Documentation and reporting
- Cross-functional teamwork
- Customer relationship management (CRM)
- Negotiation
- Marketing
Interests
Timeline
Tow Truck Driver Helper
A & M Towing
06.2022 - 11.2023
Lawn Maintenance Laborer
Green Cutz
08.2019 - 05.2021
Oil Change Technician
Jiffy Lube
09.2017 - 05.2018
Make Ready Technician
Mira Vista Apartments
08.2016 - 03.2017
Hotel Maintenance Engineer
North Villa Hotel
05.2015 - 09.2016
Business
Baylor University
High School Diploma -
Richard M. Academy