GARY CHERWINSKI

Preventative Maintenance Technician 7/24-2/26

• Performed thorough cleanings of commercial ice machines, ensuring removal of all debris, mold, and mineral buildup to maintain sanitary and efficient operation.
• Inspected a wide range of refrigeration systems, including small product-holding units, rooftop condensing units, and large walk-in freezers, to ensure proper functionality and prevent costly downtime.
• Conducted preventive maintenance on commercial HVAC systems, including filter and belt replacement, amperage checks, compressor and electrical component inspections, heat exchanger evaluations, and rooftop condensing coil cleanings.
• Submitted parts and repair quotes by contacting manufacturers, obtaining pricing, and posting estimates into the service platform for technician and customer reference.
• Mentored new hires on how to conduct Commerical Preventative Maintenance in best practices to deliver accurate, diligent, and efficient service.

Service Technician 2/26-Current

• Installed new HVAC-R systems, ensuring adherence to industry standards and safety regulations.
• Collaborated with team members to develop solutions for complex system challenges, fostering teamwork.
• Troubleshot HVAC-R systems to diagnose and resolve mechanical failures efficiently.
• Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
• Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.

• Trained, coached, and supervised team members on customer service, food safety protocols, and shift responsibilities to maintain high performance and accountability.
• Managed inventory levels, performed ordering, and minimized waste by monitoring usage trends and enforcing portion control.
• Addressed and resolved customer concerns promptly and professionally to ensure satisfaction and maintain brand loyalty.
• Conducted opening and closing procedures, including cash handling, safe balancing, and store readiness.
• Maintained a clean, safe, and organized work environment in compliance with health department regulations and company policies.

• Greeted customers, took orders accurately, and processed payments using POS system.
• Handled cash, credit, and mobile transactions with attention to detail and accuracy.
• Maintained a clean and organized front counter and dining area.
• Assisted with phone orders, packaging takeout, and resolving customer inquiries.
• Provided friendly, fast service to ensure a positive dining experience.