Gary Clarke
North Port,FL
Summary
Pharmacy professional with comprehensive expertise in medication management and patient interaction. Adept at maintaining precise medication records, compounding medications, and supporting pharmacists in daily operations. Known for team collaboration and adaptability in dynamic environments, ensuring optimal patient care and workflow efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician CSS
Publix Pharmacy
01.2013 - 01.2017
- Strong ability to interpret medical language, such as sig codes
- Assist licensed pharmacists in preparing prescriptions and health products
- Accurately and timely filled prescriptions through data entry, counting, pouring, and compounding medications
- Ability to read prescriptions and document information accurately
- Knowledge of pharmacy operating systems and software programs
- Strong interpersonal and organizational skills
- Ability to work well in a team environment and maintain reliable attendance
- Quickly resolved insurance exceptions to reduce stress on the customer, staff, and the pharmacist
Pharmacy Team Lead
Target Pharmacy
01.2008 - 01.2013
- Promoted to Pharmacy Team Lead within three months of hire date
- Developed protocol to spot errors and use the opportunity to train staff
- Developed and executed a 'workflow' basket system, which organizes prescriptions by waiters and non-waiters
- This increased sales from the previous year by 20.3% and reduced inventory by 12.6% while also scoring a 100% customer satisfaction rating by patients who completed a survey printed on their receipts
- Ensure all tasks and duties are completed in accordance with HIPPA guidelines
- Emphasize that confidentiality must always be maintained
- I mentor the pharmacy staff of five technicians by developing training techniques, providing incentives to further their education, and becoming a Certified Pharmacy Technician (PTCB)
- During my tenure, four technicians out of five took and passed the PTCB exam on the first attempt
- Also, I led by example
- Doing the right thing
- To be compassionate and understanding of the patient's concern(s)
- I assisted the pharmacist in dispensing, counting, compounding, and pouring medications with great accuracy
- Monitored and reviewed pharmacy claims to ensure proper data entry and billing of third-party insurance plans
- Forward DUR rejections, to the pharmacist
- Obtain prior authorization(s) for higher tier and non-formulary medications
Assistant Financial Controller
Unger Law Group, PA
01.2003 - 01.2008
- Supervised multi-million-dollar monthly billing cycles
- Including the billing of attorneys and paralegal billable time and costs
- Balanced and reconciled trust accounts, heavily regulated by the Florida Bar Association
- Managed billing of three corporate planes
- Prepared and presented financial cash flow reports to the managing partner daily
- Supervised accounting clerks, trained and delegated workflow to the accounting department
- Performed daily deposits, managed account receivables and account payable and general account
- Provided statements weekly to each attorney and Paralegal, ran reports after consulting with managing partner, and decided which attorneys were not meeting their billable hours
- Retained payroll company to print most paychecks on the 1st and 15th of each month, including overall payroll reduction
- Change the pay dates to the 1st and 15th conference call to a payroll company with the Administrator
- Includes those who work overtime, those who are hired or quit, etc
- Provided daily financial report, 'Cash Flow', provided monthly financial report(s) to managing attorney and receive a detailed report, to the managing attorney, managed Attorney’s billable hours, to inform attorneys of their monthly billable hours’ quota and an effort to achieve their monthly quota
- Balanced Trust Accounts, edited draft statements, MANAC law firm system network was utilized to edit, pre-edit, has billing quota met
- Hosted monthly BBQ, food provided to everyone once a month
Data Entry Pharmacy Technician
American Pharmaceutical Services
01.2000 - 01.2003
- Data entry of long-term care and assisted living orders sent via fax
- Performed pharmaceutical calculations to determine patient dosing, verified by the pharmacist
- Prepared IV, TPN admixture and provided supplies such as IV poles
- Continuously entered four hundred prescriber’s orders on a daily basis
- Granted access to advanced pharmacy software and worked as a 'go to' person for pharmacy staff
- Provided reports to delivery drivers in order to ensure all medications will be delivered on a timely basis
- Filled medications as a single dose package for a specified days supply
- Performed other duties as directed by the Pharmacy Manager and/or Pharmacist in Charge
Certified Pharmacy Technician Process Administrator
Walgreens Healthcare Plus
01.1992 - 01.2000
- Company Overview: Mail-order pharmacy
- Promoted from data entry technician to Process Administrator, which checks and resolves insurance rejections, such as, refill too soon, prior authorizations, DUR reviews for a pharmacist
- Most consumers are not aware of new year copays and /or deductibles
- The Process Administrator would answer or call patients with questions regarding their insurance will fits and explain why their prescription is delayed and assure the patient that the issue would be resolved promptly and they will not go without their medications
- Also, sent mail via USPS to patients, explaining why their coverage was terminated and to contact their insurance company for a resolution
- I would often volunteer to work at a retail location for overtime
- Led training sessions on Walgreens' software for new hires
- Mail-order pharmacy
Education
BACHELOR OF ARTS - Psychology
University of South Florida
01.2020
ASSOCIATES IN ARTS - Liberal Arts
State College of Florida
01.2015
Diploma - Pharmacy Technology
Penn Foster Career School
Scranton, PA02-2014
Skills
- Medication dispensing
- Prescription processing
- Pharmacy inventory
- Patient interaction
- Pharmaceutical calculations
- Medication labeling
- Insurance verification
- Prescription data entry
- Pharmacy software
- Pharmaceutical terminology
Certification
Registered Pharmacy Technician, Florida Board of Pharmacy, RPT 114666
Timeline
Certified Pharmacy Technician CSS
Publix Pharmacy
01.2013 - 01.2017
Pharmacy Team Lead
Target Pharmacy
01.2008 - 01.2013
Assistant Financial Controller
Unger Law Group, PA
01.2003 - 01.2008
Data Entry Pharmacy Technician
American Pharmaceutical Services
01.2000 - 01.2003
Certified Pharmacy Technician Process Administrator
Walgreens Healthcare Plus
01.1992 - 01.2000
ASSOCIATES IN ARTS - Liberal Arts
State College of Florida
BACHELOR OF ARTS - Psychology
University of South Florida
Diploma - Pharmacy Technology
Penn Foster Career School
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