Gary Cobb
Jacksonville,FL
Summary
Dynamic, qualified and passionate professional with experience in customer service and postal services. Seeking a part-time position to utilize strong background and skills.
Overview
5
5
years of professional experience
Work History
Ticket Taker/ Elevator Monitor
Safe Management
Jacksonville, USA
08.2005 - 01.2006
- Scans guest tickets upon entry to an event and guides guests to their seats
- Collects and validates patron tickets to events
- Provides information to patrons about the venue
- Monitored door entrances and exits and all passenger elevators, keeping unauthorized persons out of restricted areas.
Houseman
Omni Hotel
Jacksonville, USA
09.2004 - 07.2005
- House keeping
- Taking sheets/ delivery sheets/ irons/ glasses.
- Delivered Inventory
- Was responsible for servicing an assigned number of guest rooms
- Kept the supply cart neat and organized at all times.
Houseman
Windgate Hotel
Jacksonville, USA
07.2003 - 08.2004
- Maintained the cleanliness of guest corridors, elevators and all assigned areas.
- Delivered items to guest rooms (luggage, irons, coffee, etc.)
- Approached all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attended all hotel required meetings and trainings.
- Complied with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Reported maintenance issues to Housekeeping Supervisor/Manager.
- Picked up any Room Attendant's dirty linen or trash as needed.
- Delivered any clean linen to assigned sections, if applicable.
- Maintained cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.
- Ensured overall guest satisfaction.
Truck loader/ Mail Processor (Mail Sorter)
USPS
Jacksonville, USA
09.2000 - 03.2003
- Used machines to sort and prepare mail for distribution.
- Hand sorted letters as necessary.
- Prepared mail to be loaded onto carrier trucks.
- Loaded postal trucks and ensure parcels are packed in delivery route order.
- Loaded and operate mail processing, sorting, and canceling machinery.
- Sorted and organize mail for future delivery.
- Unloaded trucks after route has been completed.
Education
High School Diploma -
Edward H White High School
Jacksonville, FLSkills
- Microsoft Office Suite
- Written and Verbal Communication
- Attention to Detail
- Collaboration/Teamwork
- Customer Service
- Cleanliness
- Adaptation
- Reading comprehension
- Time-management
- Safety Rules Compliant
- Proficiency with complex mail processing machinery
- Detail-oriented
- Resourcefulness
Timeline
Ticket Taker/ Elevator Monitor
Safe Management
08.2005 - 01.2006
Houseman
Omni Hotel
09.2004 - 07.2005
Houseman
Windgate Hotel
07.2003 - 08.2004
Truck loader/ Mail Processor (Mail Sorter)
USPS
09.2000 - 03.2003
High School Diploma -
Edward H White High School