Gary Collins
Oxnard,CA
Summary
Have worked in Customer Service, Automotive and Home repair for over 35 years. All of which center on being an effective communicator with the objective of motivating others to action.
Years spent in Customer Service providing Top Quality service interactions with many clients over the years, in Automotive , Real Estate and Home Repair, will be a large benefit to addressing issues and seeking required remedies for code infractions.
Understanding of complex situations that relate to my experience in remediating both Real Estate contractual issues and Mechanical Insurance claims will surely be an advantageous help with the conveyance of technical advice and information related to helping property owners recognize, understand and maintain the compliance issues set before them.
Being that I have successfully worked in and with many in various sectors of the work force has given me the experience and knowledge needed to perform this job with very positive results!
Overview
37
37
years of professional experience
Work History
Self Employed Handyman
California Tek Worx LLC (Owner)
01.2022 - Current
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
Automotive Service Advisor
General Motors And Ford Dealerships
01.1987 - 08.2013
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Answered questions and provided information about the Cause and Cost of automotive repairs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Real Estate Agent
Keller Williams RE, Dante Cubillas RE, Christy RE
08.2003 - 03.2009
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Prepared and presented contracts and other legal documents to clients.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Plumber Apprentice
Winfield Plumbing
01.2001 - 01.2004
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Made coper pipe , cast Iron and Pex connections on various projects.
- Worked on New and Pre-existing construction projects.
Claims Representative
General Motors Protection Plan
04.1987 - 06.1988
- Analyzed and addressed escalated claims to resolve issues quickly.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Updated claims system to track claim status and provide relevant information to other department.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Communicated verification and authorization status updates to Dealership Service Advisors to facilitate the successful payment of all authorized claims.
Education
No Degree - Computer Science
University of Texas At Austin
Austin, TXCertificate of Mechanical Training Completion - Automotive Mechanical Training
General Motors School of Mechanical Training
Sterling, MI04.1987
High School Diploma -
Laneville ISD, Laneville
Laneville, Tx05.1983
Skills
- Electromechanical Systems
- Residential Construction
- Plumbing
- Problem Detection and Resolution
- Critical Thinking
- Minor Electrical Work
- Drywall
- Electrical Systems
- Cutting Torches
- Roofing
- Word Processing
- Verbal and Written Communication
- Electrical Troubleshooting
- HVAC Systems
- Administrative and Office Support
- Records Management
- Complex Problem-Solving
- Team Meetings
- Excellent Communication
- Strong Organizational Skills
- Microsoft Office
Timeline
Self Employed Handyman
California Tek Worx LLC (Owner)
01.2022 - Current
Real Estate Agent
Keller Williams RE, Dante Cubillas RE, Christy RE
08.2003 - 03.2009
Plumber Apprentice
Winfield Plumbing
01.2001 - 01.2004
Claims Representative
General Motors Protection Plan
04.1987 - 06.1988
Automotive Service Advisor
General Motors And Ford Dealerships
01.1987 - 08.2013
No Degree - Computer Science
University of Texas At Austin
Certificate of Mechanical Training Completion - Automotive Mechanical Training
General Motors School of Mechanical Training
High School Diploma -
Laneville ISD, Laneville
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