Gary Dials
Columbus,OH
Summary
As a seasoned Supervisor and Subcontractor, I excel in customer interaction and subcontractor coordination, significantly enhancing business operations and client satisfaction. At my self-employed venture, I spearheaded partnerships and optimized productivity, showcasing my adeptness in time management and verbal communication. My strategic approach led to tangible improvements, positioning me as a key asset to any employer seeking dynamic leadership and robust results.
Overview
12
12
years of professional experience
Work History
Supv.\ Subcontractor
Self-employeed
Columbus, Ohio
02.2013 - 11.2024
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Identified potential risks associated with operations in order to minimize liabilities.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
GED -
Millersport High School
Millersport,Ohio08-1986
Skills
- Time management
- Customer interaction
- Scheduling and planning
- Job set up and preparation
- Tools and equipment
- Subcontractor coordination
- Attention to detail
- Verbal communication
- Written communication
- Multitasking Abilities
- Active listening
References
References available upon request.
Timeline
Supv.\ Subcontractor
Self-employeed
02.2013 - 11.2024
GED -
Millersport High School