Gary Dishman
Lenoir,NC
Summary
Dedicated professional with extensive experience at Supreme Maintenance Organization, excelling in customer service and cleaning techniques. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective teamwork. Skilled in chemical handling and waste disposal, ensuring compliance with health and safety standards while maintaining a pristine environment.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Supreme Maintenance Organization
2128 S Sterling St, Morganton, NC 28655
04.2024 - Current
- Maintained cleanliness and organization of assigned guest rooms and common areas.
- Utilized cleaning equipment and supplies efficiently to meet quality standards.
- Assisted in restocking housekeeping carts with necessary supplies daily.
- Reported maintenance issues to ensure prompt resolution and guest satisfaction.
- Followed safety protocols while handling chemicals and operating machinery.
- Adapted quickly to changing priorities in fast-paced hospitality environment.
- Collaborated with team members to complete tasks on time and maintain workflow efficiency.
- Learned best practices for sanitation and hygiene standards in hospitality settings.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
EVS Technician
Sodexo
321 Mulberry St SW, Lenoir, NC 28645
03.2023 - 10.2023
- Maintained cleanliness and sanitation standards in healthcare facilities.
- Operated specialized cleaning equipment to ensure efficient service delivery.
- Conducted routine inspections to identify and resolve maintenance issues.
- Collaborated with team members to optimize workflow and enhance efficiency.
- Implemented waste management practices to promote environmental sustainability.
- Ensured compliance with health regulations through diligent record-keeping.
- Assisted in inventory management of cleaning supplies and equipment.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
Security Officer
Livenation
707 Pavilion Blvd, Charlotte, NC 28262
05.2016 - 11.2017
- Monitored venue for safety compliance, addressing security concerns proactively.
- Assisted in crowd management during events, ensuring orderly conduct among attendees.
- Conducted routine inspections of premises to identify potential hazards and vulnerabilities.
- Collaborated with event staff to implement emergency response protocols effectively.
- Responded promptly to incidents, documenting details for further investigation and reporting.
- Provided exceptional customer service while maintaining a secure environment for guests.
- Utilized surveillance systems to monitor activity and ensure venue safety continuously.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
GED - GED
Caldwell Community College And Technical Institute
Hudson, NC05.2014
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Chemical handling
- Maintenance coordination
- Sorting and washing laundry
- Cleaning techniques
- Supply inventory management
- Bathroom maintenance
- Folding clean laundry
- Vacuuming carpets
- Window cleaning
- Laundry expertise
- Ordering cleaning supplies
- Stain removal
- Furniture polishing
- Dusting surfaces
- Window washing
- Carpet cleaning
- Upholstery cleaning
- Ironing linens
- Guest service and support
- Teamwork and collaboration
- Team support and collaboration
- Guest request response
- Problem-solving
- Health and safety compliance
- Detail-oriented
- Superior customer service
- Surveillance
- Emergency response
- Patrol operations
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Access control management
- Electronic surveillance
- Threat management
- Staff management
- Security equipment operation
- Metal detector operation
- Dispatch
- Personnel screening
Timeline
Housekeeping Room Attendant
Supreme Maintenance Organization
04.2024 - Current
EVS Technician
Sodexo
03.2023 - 10.2023
Security Officer
Livenation
05.2016 - 11.2017
GED - GED
Caldwell Community College And Technical Institute