Summary
Overview
Work History
Education
Skills
Volunteer Opportunities
References
Timeline
Generic

Gary Ellsworth

Tampa,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Retired

Hilton Worldwide
10.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Trainer; Learning & Development

Hilton Worldwide Hotels
04.2009 - 10.2020
  • Improved employee performance by designing and implementing effective training programs.
  • Developed customized training materials for new hire call center team, ensuring relevance to the target audience.
  • Facilitated advance training programs for specialty call center desks.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences, including global General Managers and Sales Managers.

Business Development Manager

National City Bank; The CIT Group; Chase; Chemical
01.1989 - 01.2009
    • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability for these Company's Indirect lending programs in the recreational product divisions.
    • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
    • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.

Education

Bachelor of Arts -

Wadhams Hall College
Ogdensburg, NY

Skills

    • Relationship Building
    • Training and Development
      • Team Leadership
      • Decision-Making

Volunteer Opportunities

  • The Straz Center for the Performing Arts; August 2022 - Present Volunteer Usher
  • South Seminole Heights Civic Association, Tampa; 1999 - 2015. Held positions including Director, Vice-President, President
  • East Area Volunteer Emergency Services; Prior to 1990. EMT/Paramedic. Held leadership positions of Director, Vice-President, President

References

  • Brenda Kurack Learning Experience Manager- Americas; Hilton Hotels

             brenda.kurack@hilton.com. 813-382-1369

  • Michelle Dallas Team Manager; Alright Solutions

            michelle.dallas03@yahoo.com. 336-529-0173

Timeline

Retired

Hilton Worldwide
10.2020 - Current

Trainer; Learning & Development

Hilton Worldwide Hotels
04.2009 - 10.2020

Business Development Manager

National City Bank; The CIT Group; Chase; Chemical
01.1989 - 01.2009

Bachelor of Arts -

Wadhams Hall College

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Gary Ellsworth