Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Gary Finnerty

Carnegie,PA

Summary

Proven Field Engineering Technician with a track record of optimizing project outcomes for Zayo Group by leveraging expertise in system installation and exceptional problem-solving abilities. Achieved significant improvements in efficiency and client satisfaction through innovative solutions and effective team collaboration. Skilled in hardware diagnostics and fostering strong customer relationships, consistently delivering projects that meet rigorous quality standards.

Overview

20
20
years of professional experience

Work History

Field Engineering Technician

Zayo Group
02.2009 - Current
  • Optimized resource allocation through strategic planning of personnel assignments based on skills, experience, and availability.
  • Streamlined project management by maintaining detailed documentation, including technical drawings, schematics, and work logs.
  • Championed continuous improvement efforts by staying updated on industry advancements and integrating new techniques or methodologies into daily work processes.
  • Consistently met safety standards in all aspects of work, minimizing accidents or injuries while on job sites.
  • Enhanced communication between team members by providing clear and concise field reports on a regular basis.
  • Conducted thorough quality assurance checks to guarantee accurate measurements and data collection during fieldwork assignments.
  • Provided top-notch customer service through prompt resolution of issues and concerns related to field engineering tasks.
  • Improved project efficiency by conducting site surveys and collecting data for field engineering projects.
  • Collaborated with multidisciplinary teams to ensure seamless coordination and completion of large-scale projects.
  • Contributed to cost reduction initiatives by identifying areas of inefficiencies within processes or materials used during fieldwork operations.
  • Increased client satisfaction by ensuring all projects were completed within deadlines and adhering to specifications.
  • Reduced equipment downtime with timely maintenance, calibration, and troubleshooting of tools and instruments.
  • Assisted in the design of effective solutions for complex engineering problems through meticulous research and analysis.
  • Mentored junior technicians, providing guidance and support for professional development within the field engineering sector.
  • Expedited project timelines by utilizing advanced technology tools such as GPS systems, GIS software, and electronic measuring devices.
  • Monitored construction methods and installations, inspection and testing processes.
  • Identified major issues that could arise and provided solutions for these problems.
  • Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
  • Managed team in troubleshooting efforts that alleviated errors.
  • Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
  • Promoted positive customer support training experience once project was completed.
  • Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
  • Applied expertise in comprehensive root cause failure analysis.
  • Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
  • Provided review of design modifications and requests for clarification.
  • Reorganized layout of distribution center to improve efficiency of outbound product shipping.
  • Hired and supervised subcontractors to improve production and meet critical deadlines.
  • Performed routine maintenance and replaced worn parts.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Updated documentation such as technical manuals and equipment maintenance records.

Level 3 Technician

Level 3
01.2005 - 02.2009

NOC lead in test, turn. Up, troubleshooting, engineering and design

Education

Electronics - Telecommunications

Pittsburgh Technical Institute
Oakdale, PA
11.1991

Skills

Customer Support

Additional Information

Leadership qualities and ability to motivate others has always been a gift of mine. A blessing.

Timeline

Field Engineering Technician

Zayo Group
02.2009 - Current

Level 3 Technician

Level 3
01.2005 - 02.2009

Electronics - Telecommunications

Pittsburgh Technical Institute
Gary Finnerty