Proven Field Engineering Technician with a track record of optimizing project outcomes for Zayo Group by leveraging expertise in system installation and exceptional problem-solving abilities. Achieved significant improvements in efficiency and client satisfaction through innovative solutions and effective team collaboration. Skilled in hardware diagnostics and fostering strong customer relationships, consistently delivering projects that meet rigorous quality standards.
NOC lead in test, turn. Up, troubleshooting, engineering and design
Customer Support
Leadership qualities and ability to motivate others has always been a gift of mine. A blessing.