
Proven Field Engineering Technician with a track record of optimizing project outcomes for Zayo Group by leveraging expertise in system installation and exceptional problem-solving abilities. Achieved significant improvements in efficiency and client satisfaction through innovative solutions and effective team collaboration. Skilled in hardware diagnostics and fostering strong customer relationships, consistently delivering projects that meet rigorous quality standards.
NOC lead in test, turn. Up, troubleshooting, engineering and design
Customer Support
Network configuration
System Installation
Hardware diagnostics
Schematic Interpretation
Team Communication
Field data collection
Relationship Building
Safety Procedures
Site Inspections
Project Scheduling
Quality Control
Hardware Repair
System Testing
Quality Assurance
System Maintenance
Project Management
Subcontractor Management
Troubleshooting
Document Management
Equipment Installation
Remote Diagnostics
End-User Training
Corrective Action Planning
Report Preparation
Proficiency in Technology
Reporting capabilities
Performance Optimization
Engineering
Strong Work Ethic
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Safety checking
Attention to Detail
Maintenance and repairs
Problem-solving abilities
Multitasking
Works Well Under Pressure
Multitasking Abilities
Reliability
Excellent Communication
Troubleshooting skills
Organizational Skills
Team Collaboration
Creative Thinking
Active Listening
Effective Communication
Adaptability and Flexibility
Superior communication
Decision-Making
Problem Identification and Analysis
Field Surveys
Flexible Schedule
Documentation skills
Team building
Task Prioritization
System Troubleshooting
Self Motivation
Installation
Interpersonal Skills
Analytical Thinking
Mechanical Troubleshooting
Goal Setting
Professionalism
Interpersonal Communication
Materials Management
Data Collection
Product Inspections
Preventive Maintenance Management
AutoCAD
Preventive Maintenance
Time management abilities
Continuous Improvement
Detail Drawings
Adaptability
Written Communication
Software Upgrades
Product Testing
Component Testing
Data Analysis
Equipment Repair
Equipment Maintenance
Peer Mentoring
Manufacturing process controls
Work Scheduling
Leadership qualities and ability to motivate others has always been a gift of mine. A blessing.