Gary Gaines
LIHUE,KAUAI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Public Housing Supervisor V
State Of Hawaii
4726 Malu Road, Kapaa, HI
07.2014 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Administered operations to handle needs of more than 900 tenants across 351 property units.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Property Manager
Certified Management
4-1579 Kuhio Hwy #102a, Kapaa, HI
03.2004 - 06.2014
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Administered operations to handle needs of more than 300 tenants across 136 property units.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Generated professional networks by engaging in professional, industry and government organizations.
Education
Bachelor of Arts - Business Administration
University of Phoenix
Tempe, AZ Online Classes05.2014
Skills
- Affordable Housing Programs Knowledge
- Sustainability Improvement
- Fair Housing Mandates
- Agency Collaboration
- Tenant and Eviction Laws
- Building Operations
- Effective Customer Service
Certification
- Nan McKay rent calculation training
- Occupancy certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Public Housing Supervisor V
State Of Hawaii
07.2014 - Current
Property Manager
Certified Management
03.2004 - 06.2014
Bachelor of Arts - Business Administration
University of Phoenix