Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Gary Gaines

LIHUE,KAUAI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Public Housing Supervisor V

State Of Hawaii
07.2014 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Administered operations to handle needs of more than 900 tenants across 351 property units.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Property Manager

Certified Management
03.2004 - 06.2014
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Administered operations to handle needs of more than 300 tenants across 136 property units.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Generated professional networks by engaging in professional, industry and government organizations.

Education

Bachelor of Arts - Business Administration

University of Phoenix
Tempe, AZ Online Classes
05.2014

Skills

  • Affordable Housing Programs Knowledge
  • Sustainability Improvement
  • Fair Housing Mandates
  • Agency Collaboration
  • Tenant and Eviction Laws
  • Building Operations
  • Effective Customer Service

Certification

  • Nan McKay rent calculation training
  • Occupancy certification


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Timeline

Public Housing Supervisor V

State Of Hawaii
07.2014 - Current

Property Manager

Certified Management
03.2004 - 06.2014

Bachelor of Arts - Business Administration

University of Phoenix

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Gary Gaines