Gary Garrett
Summary
- Dependable Clerk offering three years of service, processing mailpieces and packages to foster timely delivery. Focus on customer needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings.
- Successful in establishing positive relationships with customers and mentoring new hires on standard policies, procedures and related federal guidelines.
Overview
37
37
years of professional experience
Work History
Post Office Mail Clerk
United States Postal Service, USPS
09.2021 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postage meters, mail sealers and labeling machines.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Sold stamps, money orders, and other mailing supplies.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
Inspector In Quality Assurance
Southeastern Kentucky Rehabilitation Services
10.2017 - 02.2021
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Completed precise measurements using special tools.
Medical Records File Clerk
Care Plus
06.2015 - 10.2015
- Pulled patient charts for physicians to prepare physicians for appointments.
- Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Maintained patient confidence by keeping patient records information confidential.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Uploaded physician progress notes, history and physicals into electronic medical records.
Unit Secretary
Adventist Health System
08.2004 - 06.2015
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Transcribed doctors' medication orders, lab test requests and care plans.
- Provided information for patient admissions and discharges to foster timely processing.
Medical Unit Clerk
Baptist Regional Medical Center
01.1996 - 08.2004
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
- Organized patient files and streamlined operations to improve efficiency.
- Transcribed physician orders for tests, procedures and medications. Entered physician orders into computer system.
-
Medical Office Clerk
Clearfork-Laurel Fork Clinics
04.1984 - 11.1995
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Received, recorded and filed medical payments by check, cash and credit card.
- Called and faxed pharmacies to submit prescriptions and refills.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Entered procedure codes and diagnosis codes into medical billing software.
Literacy Coordinator
Claiborne County Literacy Program
10.1983 - 10.1984
- Conducted ongoing evaluations of literacy improvement action.
- Tested and analyze data and developed action plans in response to determined student needs.
- Provided planned objectives and instruction for adult learners in reading and in obtaining their GED.
- Optimized student educational strategies.
Education
No Degree - General Studies
South East Community College
MiddlesboroNo Degree - Elementary Education
Lincoln Memorial University
Harrogate, TNBachelor of Arts - History/Pre-Law
Lincoln Memorial University
Harrogate05.2025
Associate of Science - General Studies
Walter State Community College
Tazewell05.2020
Skills
- Loading and Unloading
- Single Drawer Accountability Office
- Postal Form Proficiency
- Mail Delivery
- Verbal Communication
- Postal Regulations
- Distribution Services
- Various computer programs
Accomplishments
- Painted the facilities, cleaned out the office space and reorganized it.
- No complaints in three years.
Hiking, reading, and photography.
I love hiking the hills and valleys of Clearfork Valley. I also love reading and researching the history of the area, and photographing the natural beauty of the area.
Languages
Spanish
Elementary
Community Volunteer
I have been a community volunteer for many years. Most of this time has been spent taking visiting students from various colleges and universities on tours of the valley, talking with them about the history of the area, showing them some of the natural beauty of the mountains and creeks, and answering any questions that they may have.
I was also a volunteer tutor for several years, helping adult non-readers to read. Several improved their reading skills, one went from a non-reader to reading above the eight grade level. I also helped adults obtain their General Education Diploma. I had to test each one and then design a plan of study so that they could reach their goal. I had 34 pass their tests in a period of two years. Some needed extensive tutoring while others just needed to be pointed in the right direction.
I was a member of the Duff Road Group whose goal was to get Campbell County to pave the Duff Road between White Oak and Hwy 25. My job was to speak at the county commission meetings, write articles, and to design a pamphlet informing the commission about particulate matter-what it is, where it comes from and the potential risks of being exposed. Each commissioner was given a copy as well as the mayor. Our group was successful in that we convinced them to contribute $110,000.00 the paving the road.
Timeline
Post Office Mail Clerk
United States Postal Service, USPS
09.2021 - Current
Inspector In Quality Assurance
Southeastern Kentucky Rehabilitation Services
10.2017 - 02.2021
Medical Records File Clerk
Care Plus
06.2015 - 10.2015
Unit Secretary
Adventist Health System
08.2004 - 06.2015
Medical Unit Clerk
Baptist Regional Medical Center
01.1996 - 08.2004
Medical Office Clerk
Clearfork-Laurel Fork Clinics
04.1984 - 11.1995
Literacy Coordinator
Claiborne County Literacy Program
10.1983 - 10.1984
No Degree - General Studies
South East Community College
No Degree - Elementary Education
Lincoln Memorial University
Bachelor of Arts - History/Pre-Law
Lincoln Memorial University
Associate of Science - General Studies
Walter State Community College
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