Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Gary Gray

Spring,TX

Summary

Detail-oriented team player with strong organizational skills, with the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, as well as the potential to move up within company ranks. Hardworking and passionate job seeker that is ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Non-Commissioned Security Officer

City Security
03.2023 - Current
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

UPS Package Handler

UPS Shipping
10.2022 - 02.2023
  • Provided seasonal help in unloading and packaging during the Christmas rush.
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Responsibilities included packaging, taping, and carrying packages varying between sizes small and large onto conveyor belts to be processed through the warehouse delivery system.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Independent Contractor

CJG Cable
11.2021 - 10.2022
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Collaborated closely with clients to better understand entire project scope.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.

Worker

Daycare, Anointed Ark Academy
07.2020 - 09.2022
  • Was an after school teacher/provider, for children during the duration after school while waiting for parents
  • Also, dealt with serving meals, putting together new equipment around the building, as well as transporting children from school.
  • Followed instructions and procedures to complete assigned tasks.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Restocked items on shelves and bins to keep inventory available.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Customer Service Representative

Kforce Global Solutions
03.2021 - 07.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

College - Business Management

Lone Star College
Houston, TX

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Waynesburg University
Waynesburg, PA

Skills

  • Time Management
  • Communication skills
  • Hand tools
  • Heavy lifting
  • Cashiering
  • Early Childhood Education
  • Organizational Skills
  • Sales
  • First Aid and CPR Certified

Accomplishments

  • Achieved Microsoft Office Specialist Certificate by completing course with accuracy and efficiency.
  • Supervised team of 10 Independent Cable Contracting staff members as Lead Contractor.
  • Achieved OSHA 10 hour course Certification by completing 10 hour course with accuracy and efficiency at the High School Level.

Certification

Child Development Associate Certification CPR Certification First Aid Certification OSHA 10 Microsoft Office Specialist

Timeline

Non-Commissioned Security Officer

City Security
03.2023 - Current

UPS Package Handler

UPS Shipping
10.2022 - 02.2023

Independent Contractor

CJG Cable
11.2021 - 10.2022

Customer Service Representative

Kforce Global Solutions
03.2021 - 07.2021

Worker

Daycare, Anointed Ark Academy
07.2020 - 09.2022

College - Business Management

Lone Star College

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Waynesburg University

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Gary Gray