Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Pro Pressure Washing LLC
Wilsonville, OR
05.2019 - 01.2021
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciled daily sales, returns and financial reports in QuickBooks.
Sales and Operational Manager
Diversified Roofing And Construction
Banks, OR
07.2017 - 05.2018
Partnered with vendors and suppliers to effectively manage and budget.
Identified and resolved unauthorized, unsafe or ineffective practices.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Managed purchasing, sales, marketing and customer account operations efficiently.
Commercial Sales & Irrigation Designer
HPS Pipe & Supply
Cornelius, OR
07.2015 - 07.2017
Motivated team to meet and exceed sales goals.
Provided extensive leadership by effectively communicating strategic goals and plans.
Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit levels.
Planned, coordinated and implemented commercial sales functions and processes.
Responded to customer feedback in professional and constructive way.
Hazardous Materials Driver
James J. Williams Trucking
Vancouver, WA
06.2014 - 07.2015
Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Hazardous Materials Driver
Johnson Ranch Trucking
New Raymer, CO
04.2013 - 06.2014
Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
OTR Long Haul Truck Driver
John Christner Trucking
Sapulpa, OK
05.2012 - 04.2013
Dropped and hooked trailers and changed configuration of equipment.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Commercial Lumber Sales
Lowes
Tigard, OR
03.2010 - 05.2012
Presented bids and contracts for potential clients to review during meetings.
Analyzed and structured sales forecasts to reflect needs of the Tigard and Portland metro market.
Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
Owner/Operator
Sunset Homes Inc.
Sherwood, OR
06.1991 - 02.2010
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.