Gary Harlow

Fulfilled, documented and verified customer orders placed by sales department, and cross-checked all data to ensure accuracy.

Performed inventory controls via spot checking and directly verifying all counts of incoming products to ensure that daily orders could be satisfied.

Daily data base entry of all documents on excel/word spreadsheets for inventory control and maintenance.

• Delivered exceptional customer service to internal customers by promptly addressing inquiries and resolving issues efficiently.
• Maintained accurate records and documentation for all department activities, ensuring compliance with internal policies and external regulations.
• Monitored inventory of departmental supplies and replenished items to enable normal operations.

• Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
• Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
• Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Directly supervised 4 employees per shift with 15 years of zero lost time accidents at this facility.
• Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
• Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.